Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 33

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

February 22, 2022

Dealership Rating
Employee Rating

I received courteous and prompt service provided which was appreciated. Thank you Toyota in Oak Lawn! More

by sheryl.irving
Recommend Dealer
Yes
Feb 23, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business, Sheryl, and hope to see you again soon! Juan Vazquez, Service Manager

February 20, 2022

Dealership Rating
Employee Rating

Had a recall and the service was great! Easy in and out, fixed quickly and really friendly. More

by Briggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Feb 21, 2022

Briggs responded

Juan I might be looking for a vehicle soon. I will give you guys a chance.

February 19, 2022

Dealership Rating
Employee Rating

Oak lawn Toyota took my car in quickly and compete the job in one day. They gave me a ride to my job and had excellent customer service Thank you More

by FN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2022

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

February 18, 2022

Dealership Rating
Employee Rating

i been Oak Lawn Toyota customer for last 24 years i bought three vehicles from Oak Lawn Toyota i am very very satisfied with their sales and service department, i am very thankful for their help year r More

by KANTI703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Feb 20, 2022

Oak Lawn Toyota responded

Thank you for your very kind review, Kanti. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 13, 2022

Dealership Rating
Employee Rating

The BEST dealer ever! Always taking care of auto needs all my driving life since I was 17, (35 years) More

by DAWNANDERSEN1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Marty Maggio, Luis Novoa , Laurie Haedtler

Feb 14, 2022

Oak Lawn Toyota responded

It's great to hear that we are always able to help with what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Dawn, for choosing Oak Lawn Toyota! John Carnivele, General Manager

February 10, 2022

Dealership Rating
Employee Rating

When I Arrived no one pulled my car around or showed me where my car was parked. So I spent more time than I would’ve liked walking around the parking lot looking for my car. More

by Aydugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Oak Lawn Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Juan Vazquez, Service Manager

February 09, 2022

Dealership Rating
Employee Rating

Would have been a 5*, but wait for oil change & tire rotation was over 2 hours. Understand no one's fault secondary to callins in this age of covid protocols, & was super busy. Reps courteous & caring More

by WASNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

February 08, 2022

Dealership Rating
Employee Rating

Oak Lawn Toyota Service Dept keeps my Sienna running like new. The techs are fantastic! The Service team takes the time to explain maintenance and repairs to ensure that I’m driving a safe/reliable vehicl More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur, Jose Carreon

Feb 08, 2022

Oak Lawn Toyota responded

Thank you, Scott. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

February 05, 2022

Dealership Rating
Employee Rating

Service was excellent, courteous, and timely. I would recommend to anyone looking to purchase a new or preowned vehicle More

by karenporter130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash

Feb 06, 2022

Oak Lawn Toyota responded

Thank you, Karen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

February 04, 2022

Dealership Rating
Employee Rating

OLT is always competent and fair priced.Polite, on OLT is always competent and fair priced. Polite, on schedule and dependable. I trust their recommendations for repairs. More

by Kamoe59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Feb 04, 2022

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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