Joseph Cassello | Page 36

I haven’t been to this dealership in many years but the service and customer service is still very good. service and customer service is still very good. More

by Muzluv Verified Customer Verified Customer

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I’ve been buying cars at Oaklawn Toyota for almost 40 years. The service and courtesy of everyone there is outstanding. years. The service and courtesy of everyone there is outstanding. More

by jjf4650oln Verified Customer Verified Customer

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Very good. Suggest other things that need to be done but very costly at the dealer. But, they offer good guidance. very costly at the dealer. But, they offer good guidance. More

by katmora Verified Customer Verified Customer

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Waited the exact time I was told it would take to have my front brakes done. front brakes done. More

by pcbengtson Verified Customer Verified Customer

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Joe in customer service was excellent. Joe was friendly, courteous and knowledgeable. Joe kept me informed regularly on the status of my vehicle and ensured all maintenance was up to date. Joe and the rest courteous and knowledgeable. Joe kept me informed regularly on the status of my vehicle and ensured all maintenance was up to date. Joe and the rest of the Toyota service team in Oak Lawn are second to none. I have brought all my vehicles to Oak Lawn Toyota for service over the years and have received nothing less than top shelf service. I would not trust my vehicle with any other service department anywhere, ever ! Thanks Joe and the Toyota Team ! Job well done as usual on my Toyota Highlander ! Kevin C More

by Kevin C Verified Customer Verified Customer

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Always timely, friendly and efficient service.Extremely Always timely, friendly and efficient service. Extremely clean work and waiting space. The only problem was when I texted the service rep who texted Always timely, friendly and efficient service. Extremely clean work and waiting space. The only problem was when I texted the service rep who texted me, saying “text back with any questions,” I didn’t get a reply. More

by jmbe530 Verified Customer Verified Customer

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I always have great customer service and staff very knowledgeable about vehicle . Joe always updated me on my vehicle . knowledgeable about vehicle . Joe always updated me on my vehicle . More

by Omurrieta Verified Customer Verified Customer

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I was checked in upon arrival. Service was completed on time as promised. I was very pleased. time as promised. I was very pleased. More

by cdon47 Verified Customer Verified Customer

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I’m going to say that I was pleased with the job that they did. they did. More

by dbellemorris Verified Customer Verified Customer

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Mechanic Dave did an excellent job. He was polite and answered to all my quests about my car. Joseph Cassello was rude and shout at me that he is loosing money because of me!? when I was trying to find o answered to all my quests about my car. Joseph Cassello was rude and shout at me that he is loosing money because of me!? when I was trying to find out why he charged twice bigger amount of money, then he was saying for beginning He was super rude. I was very stressed and couldn’t even explain anything since he wasn’t listening. Joseph was rejecting even to show the paperwork, was saying :what do you want to se ? I was shocked. I am a client at this place for almost 10 years. Never ever had such a terrible experience 😢 More

by svajone Verified Customer Verified Customer

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