Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 51

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

May 25, 2021

Dealership Rating
Employee Rating

Always very friendly.. explains everything needed and done... been going there for years.. best in cars and service... recommend oak lawn Toyota to everyone I know More

by ZAROS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

May 24, 2021

Dealership Rating
Employee Rating

My tire warning light came on. Tire losing air rapidly. Called Toyota would not be able to take me until late afternoon. Explained I would need a tow from AAA by that time and needed to be seen now. More

by Donald.potempa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 22, 2021

Dealership Rating
Employee Rating

It should be called VIP oil change to all customers. From Joe at the service desk to Brian in transport even the woman at the cashiers desk all made a simple oil change visit a great reason why I shoul More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2021

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Moe! We'll pass along your kind words to Joe, Brian, and the rest of our service team. We're glad we were able to help, and we look forward to seeing you again! Juan Vazquez, Service Manager

May 21, 2021

Dealership Rating
Employee Rating

Great service as usual. FAST too! Always the best experience from any dealer. I wish all businesses were like this. Great group of people there. I would recommend Oak Lawn Toyota to all! More

by JCRRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barrix

May 21, 2021

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your excellent experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you anytime! Juan Vazquez, Service Manager

May 20, 2021

Dealership Rating
Employee Rating

You guys rockReal good service I will recommend this You guys rock Real good service I will recommend this place to everyone that has a Toyota and even if they are just looking for service More

by jesusoliva123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta

May 20, 2021

Oak Lawn Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 20, 2021

Dealership Rating
Employee Rating

I had a checkup gor my vehicle which went very well. They were courteous and prompt. I will be taking my vehicle there again. Job well done! More

by Mama Urs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta

May 20, 2021

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

May 20, 2021

Dealership Rating
Employee Rating

Friendly atmosphere, very pleasant and accommodating service Dept, good customer relations.. I only have oil change . So I cannot rate other Departmen except cashier and service dept. I m happy with the More

by Fely Escaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 15, 2021

Dealership Rating
Employee Rating

Service was fast and friendly...starting with consulting with Joe...being driven home...having the car serviced in a short amount of time...and being picked up to return to the service dept.. Was able to More

by joannecfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Oak Lawn Toyota responded

Joanne, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 15, 2021

Dealership Rating
Employee Rating

Over the years we have purchased at least 3 cars from Oak Lawn Toyota always using Bob Spee who is the greatest car sales person we ever knew. Very pleasant and extremely knowledgeable. Service dept was More

by DIANE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee

May 17, 2021

Oak Lawn Toyota responded

Diane, we appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 15, 2021

Dealership Rating
Employee Rating

The best service and very good work they care about my car Very interested in the mantainace or my car I thank them for taking good care of my car for many years More

by gwnn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 17, 2021

gwnn11 responded

I really enjoy bringing my car in Thank you for maintaining my car

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