Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 57

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

February 03, 2021

Dealership Rating
Employee Rating

Toyota Oak Lawn is a decent dealership with a fine service dept workers are dependable and accommodating with regard to scheduling all work performed was completed on time and correct More

by stanikj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Vincent Chen

Feb 04, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Vincent, Joseph, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

February 03, 2021

Dealership Rating
Employee Rating

They always assist me immediately and service is quick! I only come to this store. Keep up the great work and I will see you soon for another new vehicle. More

by CTONY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Daniel Schnur

Feb 03, 2021

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 31, 2021

Dealership Rating
Employee Rating

Always very nice employees attending to your needs no matter how busy or hectic it may be in the service department. I was in and out in no time wasted! More

by D-mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee

Jan 31, 2021

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 27, 2021

Dealership Rating
Employee Rating

The maintenance department was great answered all my question and the service was great. The sitting room was clean. I was in and out in 30 min More

by KIMR_SPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch

Jan 27, 2021

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We thank you for this awesome, five-star review. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 26, 2021

Dealership Rating

Never any surprises and always great service. Prices are very fair. When you go to Oak Lawn Toyota, you are treated like family. I wouldn’t go to any other dealer. More

by daniel.phelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Oak Lawn Toyota responded

Thank you, Daniel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 25, 2021

Dealership Rating

Bob Spee is an amazing man. He truly has your best interests and works tirelessly to help you! He is the number one salesman for a reason. More

by JOHNMROSSDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee , John Richerme

Jan 25, 2021

Oak Lawn Toyota responded

John, thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

January 22, 2021

Dealership Rating
Employee Rating

Great service. I bit overpriced. But I’m very happy. Got me out with in a hour. Wish thy had a car wash. It’s great service for customers. More

by IHORPROKIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Elvidge, Andres Rivera, Alex Ramos , Steve Barrix, Frank Nash

Jan 23, 2021

Oak Lawn Toyota responded

It's great to hear that you had a positive experience here at Oak Lawn Toyota! Our goal is to make sure everyone who walks through the door leaves happy. We look forward to assisting you with any future automotive needs! John Carnivele, General Manager

January 16, 2021

Dealership Rating

Great service, friendly environment and it was Great to see John back helping out. Don't know the other service guy who helped me but he was great as well. More

by Marion16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Richerme

Jan 17, 2021

Oak Lawn Toyota responded

Marion, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 16, 2021

Dealership Rating
Employee Rating

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service. More

by MALANDRINA_SONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2021

Oak Lawn Toyota responded

Sonia, We appreciate your business and our team looks forward to serving you again soon! Thank you for being a loyal 11 year Oak Lawn customer Juan Vazquez, Service Manager

January 15, 2021

Dealership Rating
Employee Rating

Friendly dealer. Tries to accomplish that all customers are seen right away. Waiting area is ok with TVs and chairs. Good warranty work. Definitely recommended. More

by garysbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Oak Lawn Toyota responded

Thank you for your very kind review, Gary. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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