Joseph DiGiovanni | Page 4

BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More

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Great car buying experience! I would highly recommend! Peter and Joe were very knowledgeable and helpful! I would highly recommend! Peter and Joe were very knowledgeable and helpful! More

by mjohnson510 Verified Customer Verified Customer

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Victoria Kendra was great, very knowledgeable about the vehicle I purchased. Her sales mgr. Answered all my questions. vehicle I purchased. Her sales mgr. Answered all my questions. More

by MONEY45.TT Verified Customer Verified Customer

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I had the privilege of working with exceptional individuals who imparted a wealth of knowledge to me. They took great care of me, and I felt as though I became a part of their family. I would like individuals who imparted a wealth of knowledge to me. They took great care of me, and I felt as though I became a part of their family. I would like to express my sincere gratitude to Dan Schedler More

by paktofonik85 Verified Customer Verified Customer

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One of the most pleasurable experiences I've had from a car dealer. Colleen was extremely knowledgeable on helping me order my vehicle. Orland Park BMW has a great professional staff to satisfy the consu car dealer. Colleen was extremely knowledgeable on helping me order my vehicle. Orland Park BMW has a great professional staff to satisfy the consumer. A+! More

by muiandy Verified Customer Verified Customer

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BMW of Orland Park consistently outperforms my expectations! Tony Scanlon is responsive and always on top of my service needs! expectations! Tony Scanlon is responsive and always on top of my service needs! More

by michaelm2010 Verified Customer Verified Customer

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Amazing! We had the best experience with Victoria. My 7 yo who was with us during the entire process now wants to be like Victoria when she grows up and work We had the best experience with Victoria. My 7 yo who was with us during the entire process now wants to be like Victoria when she grows up and work at Zeigler BMW, her words not mine. lol The manager Joe was awesome as well, made us feel at home and ran numbers to show us that buying new would be a better option and we really appreciate him. More

by SandraSully Verified Customer Verified Customer

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My existence with dealership was excellent. Management so good and professional. Im recommend this dealership! Management so good and professional. Im recommend this dealership! More

by WAREZZZYAROSH Verified Customer Verified Customer

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Great experience in every aspect, above and beyond customer service. Definitely would recommend for your next purchase. customer service. Definitely would recommend for your next purchase. More

by garyteets Verified Customer Verified Customer

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This was a pleasant experience. I would recommend this dealership to my friends and family. I would recommend this dealership to my friends and family. More

by welchcaroll Verified Customer Verified Customer

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