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Joseph Genna

Overview Reviews (11) Inventory (249)

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Joseph Genna

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Joseph Genna

Salesperson

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0

11 Reviews

Overview Reviews (11) Inventory (249)

Dealership Experience

4 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

New Car

Use Cars

Leasing

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5.0

11 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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11 Reviews of Joseph Genna

April 12, 2024

Dealership Rating

Employee Rating

Our salesman really helped us out as much as he was able too we are very happy with his service too we are very happy with his service More

by Tac2322

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

Helpful 0

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Apr 17, 2024 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 11, 2024

Dealership Rating

Employee Rating

Great dealership very upfront about all costs and what can and can not be done. Would recommend. can and can not be done. Would recommend. More

by bentonriley174

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Apr 16, 2024 -

Arlington Heights Ford responded

Congratulations on your new purchase, Riley! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Arlington Heights Ford Team

March 09, 2024

Dealership Rating

Employee Rating

Awesome service! Everyone was very welcoming and made it a great visit. Definitely will be back for future vehicle purchases. Everyone was very welcoming and made it a great visit. Definitely will be back for future vehicle purchases. More

by lider_derrick98

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Brian Powell

Helpful 0

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Mar 13, 2024 -

Arlington Heights Ford responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Arlington Heights Ford was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Sincerely, The Arlington Heights Ford Team

February 20, 2024

Dealership Rating

Employee Rating

Lonnie was great. Got everything taken care of quickly! Explained everything fully and even accommodated our dog. Got everything taken care of quickly! Explained everything fully and even accommodated our dog. More

by megkatthomas

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese

Helpful 0

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Feb 23, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful feedback, Meg. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

February 20, 2024

Dealership Rating

Employee Rating

Easy to work with. Transparent about everything and didn’t waste my time. Overall very happy Transparent about everything and didn’t waste my time. Overall very happy More

by nickbruski

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Powell

Helpful 0

Report | Print

Feb 22, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience, Nick! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

February 03, 2024

Dealership Rating

Employee Rating

Quick easy service. Joe was efficient and knowledgeable. Really appreciate the smoothe experience from both Joe and the Teddy in finance. Joe was efficient and knowledgeable. Really appreciate the smoothe experience from both Joe and the Teddy in finance. More

by tjjackson1993

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

Report | Print

Feb 06, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have the smooth experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

February 02, 2024

Dealership Rating

Employee Rating

Came in to purchase a new Ford Explorer for my Company. The staff there made it happen and walked about with a new Ford Explorer. The staff there made it happen and walked about with a new Ford Explorer. More

by MT1234

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Israel Gonzalez, Teddy Dziedzic

Helpful 0

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Feb 06, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome new Ford Explorer! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Arlington Heights Ford! Sincerely, The Arlington Heights Ford Team

February 01, 2024

Dealership Rating

Employee Rating

Joe was extremely helpful and insightful throughout the entire process. He was not pushy and extremely friendly. Highly recommend him for anyone buying their first car. Israel the manager was also extremel entire process. He was not pushy and extremely friendly. Highly recommend him for anyone buying their first car. Israel the manager was also extremely friendly and helpful the entire time providing a very good price and service More

by Ajg

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Israel Gonzalez

Helpful 0

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Feb 05, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

January 30, 2024

Dealership Rating

Employee Rating

The dealership was nice. They provided me with a very pleasant experience. The management staff was friendly and very professional. Additionally, the automobile salesman was They provided me with a very pleasant experience. The management staff was friendly and very professional. Additionally, the automobile salesman was very knowledgeable, friendly and professional as well. More

by sgt_t_hudson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez , Brian Powell

Helpful 0

Report | Print

Feb 02, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have the pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

January 30, 2024

Dealership Rating

Employee Rating

Joe Genna got me in the truck I wanted and for the right price and payment. price and payment. More

by Ifrprobl3m

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Siciliano, Jenna Mitchell

Helpful 0

Report | Print

Feb 02, 2024 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business and will share your kind words with Joe. Sincerely, The Arlington Heights Ford Team

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