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Joseph L.

Overview Reviews (63)

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Joseph L.

Joseph L. | Page 2

Service Manager

O'Steen Volkswagen of Valdosta

4140 N Valdosta Rd
Valdosta, GA 31602

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4.7

63 Reviews

Overview Reviews (63)

4.7

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Joseph L.

August 09, 2026

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Employee Rating

Bought a used car. It only had one key. Ask about getting another one . No help. It only had one key. Ask about getting another one . No help. More

by marciaclark60

Verified Customer

Sales Price Transparency

Finance Experience

Recommend Dealer

August 01, 2026

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Great customer service! The customer service representative was friendly, approachable, and timely. He walked me to the cashier office and answered all questions! The customer service representative was friendly, approachable, and timely. He walked me to the cashier office and answered all questions! More

by jstew2002

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marquis

Aug 01, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you for your wonderful review! We're so glad to hear you had such a positive experience with our team. Providing friendly, helpful, and timely customer service is what we strive for every day. We appreciate you recognizing our team member for going above and beyond to assist you and answer all your questions. Thank you for choosing O'Steen Volkswagen of Valdosta, and we look forward to serving you again in the future!-AS

July 29, 2026

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Service was quick took care of what I needed and I love that! I will surely be back for my next service visit that! I will surely be back for my next service visit More

by kuntrichicwreaths

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 30, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you for the fantastic review! We're so glad to hear your service visit was quick, efficient, and that we took care of everything you needed. Providing a convenient and hassle-free experience is always our goal. We truly appreciate your support and look forward to seeing you again for your next service visit. Thanks for choosing O'Steen VW & Subaru of Valdosta!-AS

July 29, 2026

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Associates were very helpful and im looking forward to my first oil change for my new ride first oil change for my new ride More

by kuntrichicwreaths

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Jul 30, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you for your wonderful review! We're so glad to hear that our team was helpful and made your experience a positive one. Congratulations on your new ride! We truly appreciate your business and look forward to welcoming you back for your first oil change. If there's ever anything you need before then, don't hesitate to reach out. Enjoy every mile, and welcome to the O'Steen VW & Subaru family of Valdosta!- AS

July 29, 2026

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Great people, very friendly. Always respectful no matter what, always willing to do what it takes to satisfy customers. Always respectful no matter what, always willing to do what it takes to satisfy customers. More

by MARYSCOTT81103

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jul 29, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team at O'Steen Volkswagen of Valdosta. Treating every customer with respect and doing everything we can to ensure your satisfaction is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future! -AS

July 18, 2026

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Quick scheduling of appointments and the service was quick and thorough. Staff was extremely helpful and polite quick and thorough. Staff was extremely helpful and polite More

by jamierterrell

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jul 18, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you for your great review! We’re happy to hear that scheduling your appointment was quick and convenient and that our team provided efficient, thorough service. Providing helpful and courteous care is something we take great pride in, and we appreciate you recognizing our staff for their efforts. Thank you for choosing O’Steen VW of Valdosta! We look forward to continuing to provide you with excellent service for all of your future automotive needs.-AS

July 18, 2026

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Employee Rating

Cindy is amazing! ! I just bought my first Volkswagen….. a 2026 Atlas. She was so personable and we truly connected through the process. I test drove two different mode ! I just bought my first Volkswagen….. a 2026 Atlas. She was so personable and we truly connected through the process. I test drove two different models and she totally explained and pointed out all the options for each model. I never felt pressured or that I was taking up her time. She even worked with the finance department to get me numbers on both vehicles and was very fair with my trade. I ended up finding the Atlas I loved and was right for me. She knew my selection wouldn’t be right until I knew I loved it. Thank you Cindy for your guidance, wealth of knowledge and for providing a true personal experience before, during and after buying my Atlas. We are at the beach now and I felt so comfortable driving it and love the space needed for a beach trip. You and your team are great assets to the OSteen Volkswagen Dealership! Looking forward to our continued relationship over the years as we take care of my Atlas. More

by ccwright2203

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Landon C, Cindy Priddy

Jul 18, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for sharing such a wonderful review! We are thrilled to hear that Cindy made your first Volkswagen purchase such a memorable and enjoyable experience. Buying a new vehicle is a big decision, and we love hearing that Cindy took the time to listen, answer your questions, and help you explore all of your options without ever making you feel pressured. It’s fantastic to know that she went above and beyond to make sure you found the perfect Atlas for your needs and that you felt confident and comfortable throughout the entire process. We’ll be sure to share your kind words with Cindy—she will truly appreciate knowing that her dedication and personal approach made such an impact. Congratulations on your new 2026 Volkswagen Atlas! We’re so happy to hear it’s already making your beach trips more enjoyable. Thank you for choosing O’Steen Volkswagen of Valdosta and for welcoming us into your automotive journey. We look forward to taking great care of you and your Atlas for many years to come!-AS

June 25, 2026

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The service people at O'Steen always friendly and helpful by explaining everything. We recommend O'Steen to anyone that wants to purchase a Volkswagen. by explaining everything. We recommend O'Steen to anyone that wants to purchase a Volkswagen. More

by wetter1987

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jun 26, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your thoughtful review! We're delighted to hear that our service team has consistently been friendly, helpful, and taken the time to explain everything clearly. Providing honest communication and exceptional customer care is what we strive for every day. Your recommendation means the world to us, and we truly appreciate your trust in O'Steen Volkswagen. Thank you for being a valued member of the O'Steen family—we look forward to serving you for many years to come!-AS

June 16, 2026

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This dealership goes above and beyond. The customer service is also amazing. Joe and his associates did a great job on my routine maintenance. The customer service is also amazing. Joe and his associates did a great job on my routine maintenance. More

by flanigankeira

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jun 18, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you for sharing your experience! We’re so glad to hear that Joe and the team provided excellent service and made your routine maintenance smooth and stress-free. Going above and beyond and delivering amazing customer service is exactly what we strive for every day. We truly appreciate your support and look forward to taking care of you again in the future!-AS

June 16, 2026

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Very helpful and engaging. Listens well to my concerns. Follows up thoroughly on the details. Listens well to my concerns. Follows up thoroughly on the details. More

by STEVEMCBRAYER

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jun 18, 2026 -

O'Steen Volkswagen of Valdosta responded

Thank you for the great feedback! We’re so glad to hear you had a positive experience and that our team was helpful, attentive, and thorough in addressing your concerns. Listening carefully and following up on every detail is exactly the level of service we aim to provide. We truly appreciate you taking the time to share this and look forward to assisting you again in the future!-AS