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Joseph McDaniel
26 Reviews
26 Reviews of Joseph McDaniel
December 08, 2021
Very bad service trying to sell me something I don’t need and when I said no they had an attitude. They dented my wife Audi while it was in service and never said anything about it Never buy Audi again and when I said no they had an attitude. They dented my wife Audi while it was in service and never said anything about it Never buy Audi again More
by Hany_sassy
March 23, 2021
Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade into. Sales manager Mike Zheng topped other dealership offers to ensure I was satisfied. General manager Larry Sevrin has an extraordinary group of people working at making the customer 100% satisfied. Thank you all for everything! Best dealership ever. More
by rammyalam
Other Employees Tagged: Max Aaron, Kenneth Chang, Michael Zheng , Larry Sevrin
February 07, 2020
Happy with my service! I brought my car in for a concern with my front left tire. My service rep explained the process and let me know when the service was complete. I was I brought my car in for a concern with my front left tire. My service rep explained the process and let me know when the service was complete. I was able to do my office work while I waited. I'm very happy with the results. More
by LC
January 24, 2020
Very Helpful and Thorough Joe was a pleasure to work with and look forward to doing so again. He found a condition with my tire that needed attention and I had missed. Great ca Joe was a pleasure to work with and look forward to doing so again. He found a condition with my tire that needed attention and I had missed. Great catch. More
by AudiFun
January 13, 2020
Felt right at home! Joe in Service immediately established a relationship eliminating any anxiety. Visiting a new dealership can be like changing schools or starting a new job. We all want to fe established a relationship eliminating any anxiety. Visiting a new dealership can be like changing schools or starting a new job. We all want to feel welcome. He made the entire process Into a smooth and warm event. I’ll definitely come again. More
by Lawrence
December 10, 2019
Fast Service, Good Price, Treated Me Like a Queen I got a flat tire on a highway at 9 p.m. at night. Audi Roadside Assistance came out and quickly changed my tire to my spare. The following evening, I I got a flat tire on a highway at 9 p.m. at night. Audi Roadside Assistance came out and quickly changed my tire to my spare. The following evening, I called Audi Service at about 7 p.m. Joe answered, and I talked to him about the need to patch my tire or get a new one. We arranged for me to drop it off at 8 a.m. the next morning. At the dealership, they quickly checked me in, sent me to the lounge, where I barely had time to take the first sip of my vanilla latte (from their coffee machine), when Joe came out to talk to me about the tire. He explained why we couldn't patch it, showed me the recommended tire to replace it, and the price. It had to be ordered but he thought he could fix it that same day. They then gave me a ride to work (I work within walking distance so I didn't want to get a loaner car), and later that day, my car was ready. I walked back to the dealership to pick it up after work. I waited maybe 10 mins to get it. While waiting, I paid for the service. When they walked me out to my car, it was warming up, stocked with a bottle of water for the ride home, and had been washed and cleaned inside. Joe was very nice, never made me feel uncomfortable nor did I ever feel like he was trying to take advantage of my lack of knowledge to sell me a service I didn't need (Toyota, I'm looking at you when I say this). Very please with my first experience with Audi Service! More
by BethanyCoulter
December 02, 2019
30,000 mile service We had very little wait for our scheduled appointment. Joe treated us well. The overall appointment met expectations for timeliness and price agreed We had very little wait for our scheduled appointment. Joe treated us well. The overall appointment met expectations for timeliness and price agreed to for work performed. More
by bh92
October 23, 2019
Excellent friendly fast service I brought my car in without an appointment on. Saturday am because the tire light was on & the team took great care of me and my vehicle. They were fa I brought my car in without an appointment on. Saturday am because the tire light was on & the team took great care of me and my vehicle. They were fast, friendly and professional. It is really really important to me knowing I can trust the team with my vehicle as I rely on the safety every day! More
by KellyG
September 25, 2019
Excellent Service Joe has excellent demeanor. He is knowledgeable and was able to answer my questions in a professional manner. Keep up the good work and wish you the b Joe has excellent demeanor. He is knowledgeable and was able to answer my questions in a professional manner. Keep up the good work and wish you the best. More
by Srini
Other Employees Tagged: Reynaldo who drove the courtesy shuttle was great too.
August 30, 2019
Service department Joe went above and beyond to ensure that I didn’t have to pay out of pocket for a major repair on my Audi3 he researched my warranty. His customer ser Joe went above and beyond to ensure that I didn’t have to pay out of pocket for a major repair on my Audi3 he researched my warranty. His customer service displays what an Audi owner expects. I won’t take my car anywhere but Rockville Audi More
by Bennett
