Joseph Mnassa
Joseph Mnassa at Greenway Kia East
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Joseph Mnassa

GM

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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4.2
152 Reviews
4.2

152 Reviews

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152 Reviews of Joseph Mnassa

April 28, 2024

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Employee Rating

Josh was extremely thorough and helpful. He provided all of the information I needed and took care of me and my vehicle. It was very easy and carefree in a timely manner. More

by Sarah kaercher
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 29, 2024

Greenway Kia East responded

Sarah, we're glad to know that Josh was able to provide you with a thorough and easy experience at Greenway Kia East. We appreciate your feedback!

April 23, 2024

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Carlos is an outstanding service advisor l feel that he always goes above and beyond in providing an excellent service experience. Carlos always goes the extra mile in making sure that l can get an appoint More

by Efrain Laboy
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Workmanship
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Recommend Dealer
Yes
Apr 23, 2024

Greenway Kia East responded

Efrain, we're delighted to know that Carlos has been able to provide you with such excellent service at Greenway Kia East. We appreciate your kind words and look forward to assisting you in the future!

April 14, 2024

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They did an awesome job. I love this dealership. They got me a great deal on a 2024 Carnival. I love it! More

by Sheila
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 15, 2024

Greenway Kia East responded

Sheila, we're so glad to know you love your new 2024 Carnival! Thanks for choosing Greenway Kia East and sharing this awesome review. Enjoy the ride!

April 05, 2024

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Iderson was the most knowledgeable and helpful associate we have met! Joseph the G.M. was incredibly efficient with our purchase. This was our 4th KIA. KIA 4 LIFE! More

by marcus.buffington
Recommend Dealer
Yes
Apr 05, 2024

Greenway Kia East responded

Marcus, it's fantastic to know that Iderson and Joseph provided you with such a great experience at Greenway Kia East. We're proud to have earned your loyalty - here's to many more KIAs in the future!

April 05, 2024

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Shelby and the dealership always does a great job for me. Keeps me informed and on the stated time More

by Hkeith
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Recommend Dealer
Yes

Other Employees Tagged: Chris Rodriguez , Shelby

Apr 05, 2024

Greenway Kia East responded

Thank you for this great review of Shelby and Greenway Kia East! We appreciate your loyal business!

February 17, 2024

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Great job! !! Service was excellent and un timely manner. I was able to communicate with Kia representative on his personal phone and kept me posted. More

by adorno3132jd
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio , Carlos

Feb 19, 2024

Greenway Kia East responded

We're glad to know that you had an excellent service experience at Greenway Kia East! Our team is always here to keep you updated and make your visit as convenient as possible. Thanks for the review!

February 16, 2024

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Employee Rating

Sam and his team went above and beyond for me. The process was quick and easy. Thank you! More

by Evieraine14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

Feb 18, 2024

Greenway Kia East responded

We are thrilled to hear that Sam went above and beyond to assist you with your purchase. Thank you for sharing this feedback with the Greenway Kia East team!

February 10, 2024

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Employee Rating

The service The service from the moment I arrived at the dealer was excellent, all the employees were very attentive, thank you very much for the excellent quality service you provided me. More

by Ana
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

Feb 12, 2024

Greenway Kia East responded

Ana, we're so glad to know you had an excellent experience at Greenway Kia East. Our team always aims to provide top-notch service, and it's great that they hit the mark for you! Thanks for your kind words.

Feb 12, 2024

Ana responded

Servicio excelente.

Feb 12, 2024

Ana responded

Excelente servicio

Feb 12, 2024

Ana responded

Excelente servicio

Feb 12, 2024

Ana responded

Excelente servicio

February 02, 2024

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Employee Rating

The man in the red hat that “greets” you when you pull up was so rude to me when I pulled up, he has no empathy and wasn’t nice in the slightest. The lady at the front desk, her name escapes me but she had t More

by jrdngllghr1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gina Carpio , I don’t know who those people are because I never spoke to them.

Feb 05, 2024

Greenway Kia East responded

We're sincerely sorry to read about your experience with the individual who greeted you. This is not reflective of our standards for customer service and we appreciate you bringing this to our attention. It's good to know that another member of our team was able to provide a more positive interaction, but we understand there's room for improvement overall. We'd like an opportunity to discuss details of your experience further if possible - please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

January 31, 2024

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The service center fit me in and repaired the car in 6 hours. Thank you More

by gdhjr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio , Matt and Carlos

Feb 01, 2024

Greenway Kia East responded

Thank you for the review! We hope to see you back again at Greenway Kia East. Safe travels!

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