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Joseph Mnassa

Overview Reviews (154) Inventory (337)

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Joseph Mnassa

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Joseph Mnassa | Page 3

GM

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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4.2

154 Reviews

Overview Reviews (154) Inventory (337)

4.2

154 Reviews

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154 Reviews of Joseph Mnassa

January 18, 2024

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Employee Rating

Car was given too me without 1/4of oil plus other things not done.Stole 10;000 down payment not done.Stole 10;000 down payment More

by adelgado117

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Chris Rodriguez , Look it up

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Jan 19, 2024 -

Greenway Kia East responded

This review is very concerning to receive. We have much higher standards for our customers than this, and I sincerely apologize for the lack of oil among other complications. I would like to learn more and see how I can assist you. Would you please reach out to me so I can best address this? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 18, 2024

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Employee Rating

Once i arrived i had to argue with check it . I thought customer first not there. I thought customer first not there. More

by GOLFSTAR007

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

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Jan 19, 2024 -

Greenway Kia East responded

I am sorry to hear you had an upsetting experience. Customer service is our priority, and this does not sound like we've left that impression. I would like to address what went wrong and see how I can help. Please reach out to me directly when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 17, 2024

Dealership Rating

Employee Rating

Service is friendly, individuals knowledgeable and informative, helpful with information, and courteous when answering questions about my Kia and your services. Thank you for a job well done. informative, helpful with information, and courteous when answering questions about my Kia and your services. Thank you for a job well done. More

by WINTERS4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 17, 2024 -

Greenway Kia East responded

We're glad to know you had a positive experience with our knowledgeable team at Greenway Kia East. We appreciate your kind words and are here for anything else you might need down the road!

January 17, 2024

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Not the most comfortable place to wait while buying a vehicle. The salesman was very nice, well spoken and knew what he was talking about. vehicle. The salesman was very nice, well spoken and knew what he was talking about. More

by mrein851

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2024 -

Greenway Kia East responded

We appreciate your feedback! We're glad to know our team at Greenway Kia East was knowledgeable and helpful. We'll take note of the comfort level in our waiting area for future improvements. Thanks for choosing us!

January 17, 2024

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Employee Rating

Nice sales staff, good value, minimal haggling, efficient buying process. Not much help setting up the car after the sale. buying process. Not much help setting up the car after the sale. More

by Luke

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2024 -

Greenway Kia East responded

Luke, we appreciate your feedback about our sales staff and the efficient buying process at Greenway Kia East. We'll take note of your comment on post-sale assistance to improve our service further. Please don't hesitate to reach out with any questions or concerns you may have!

January 17, 2024

Dealership Rating

Employee Rating

This dealership is clean, inviting and professional. All the staff are friendly and knowledgeable about their products and services. All the staff are friendly and knowledgeable about their products and services. More

by MRSBICKLEYNMB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez

Helpful 0

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Jan 17, 2024 -

Greenway Kia East responded

Thanks for the positive feedback! We're glad to know you found our dealership at Greenway Kia East clean and professional. Our team always aims to provide top-notch service.

January 17, 2024

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Every thing I asked them to do it was done in a timely manner without a appointment. manner without a appointment. More

by simeon_fowler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez

Helpful 0

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Jan 17, 2024 -

Greenway Kia East responded

We are glad to hear that our team delivered timely service! Thanks for sharing this kind feedback with us here at Greenway Kia East.

January 16, 2024

Dealership Rating

Employee Rating

This has been a wonderful experience! Luigi helped me get a CPO Kia Forte. He helped me out tremendously. He understood where I was coming from and needed. This really was the best servic Luigi helped me get a CPO Kia Forte. He helped me out tremendously. He understood where I was coming from and needed. This really was the best service I've had in getting a new car. If you're looking for a new car, come down here and ask for Luigi. You won't be disappointed. More

by frankakadar

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez , Luigi Nicoloso

Helpful 0

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Jan 16, 2024 -

Greenway Kia East responded

Frank, we're so glad to know Luigi provided you with such a great experience at Greenway Kia East. Enjoy your new-to-you Kia Forte and thank you for recommending us!

January 16, 2024

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Employee Rating

Great service I will recommend it to my friend next time great service I great place to be great service I great place to be More

by Willie5352

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez

Helpful 0

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Jan 17, 2024 -

Greenway Kia East responded

Thank you for the review! We hope to see you again at Greenway Kia East. Safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Costumbre Service is good. All time keep informed. All personal are available to respond our questions. Thanks All time keep informed. All personal are available to respond our questions. Thanks More

by helencita210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez

Helpful 0

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Jan 16, 2024 -

Greenway Kia East responded

We're glad to know you had a positive experience with our team at Greenway Kia East! We always strive to keep our customers informed and answer all questions. Thanks for your review!

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