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Joseph Russo

Overview Reviews (226) Inventory (263)

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Joseph Russo

Joseph Russo | Page 20

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9

226 Reviews

Overview Reviews (226) Inventory (263)

4.9

226 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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226 Reviews of Joseph Russo

September 29, 2023

Dealership Rating

Employee Rating

Our company just leased three 2023 Foresters. The sales manager Joe, salesperson Joy, and finance manager Rich, are great people to work with. They are very knowledgeable and hospitable. The sales manager Joe, salesperson Joy, and finance manager Rich, are great people to work with. They are very knowledgeable and hospitable. More

by jeder

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joy Taylor , Rich Llyod

Oct 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hey Jeder, we're delighted to know that Joe, Joy, and Rich at Ken Ganley Subaru Wickliffe provided you with a great leasing experience. We appreciate your business and the positive feedback! Enjoy driving your new 2023 Subaru Foresters!

September 22, 2023

Dealership Rating

Employee Rating

Always friendly and not high pressure like other dealerships. Took the time to find the vehicle with the options I wanted. This is the third Outback I've bought from them. dealerships. Took the time to find the vehicle with the options I wanted. This is the third Outback I've bought from them. More

by BHOSA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Callender, Mike Swansinger

Sep 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Bhosa, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

Dealership Rating

Employee Rating

Excellent jobs done and beautiful place for bye their car and I just wanted to let you know that I was very happy with my deal and wanted to say thank you so much and I just wanted to let you know that I was very happy with my deal and wanted to say thank you so much More

by Mamablazevic

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Swyt Jr.

Sep 22, 2023 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know you had a great experience at Ken Ganley Subaru Wickliffe and that you were happy with your deal. Thank you for the kind words, we appreciate it!

September 18, 2023

Dealership Rating

Employee Rating

Sales rep and sales manager were very friendly and knowledgeable. Worked hard to find just the right car. knowledgeable. Worked hard to find just the right car. More

by Fstan4321

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brandon Miles

Sep 18, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad to know our team at Ken Ganley Subaru Wickliffe was able to assist you in finding the perfect car! Thanks for sharing your positive experience with us. Safe travels in your new ride!

September 15, 2023

Dealership Rating

Employee Rating

Everyone made the experience quick easy and pleasant. We will be back for our next purchase! We will be back for our next purchase! More

by H.VLOOCKE22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Callender, Jim Gentile

Sep 18, 2023 -

Ken Ganley Subaru Wickliffe responded

We're so glad to hear that our team made a great impression and helped you into your new car! We look forward to assisting you with your next purchase! Thank you! - Ken Ganley Subaru Wickliffe

Sep 18, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 13, 2023

Dealership Rating

Employee Rating

All involved with selling me the car were extremely helpful. Brandon is very knowledgeable on the Subaru line of vehicles. Joe and Mike also were great. helpful. Brandon is very knowledgeable on the Subaru line of vehicles. Joe and Mike also were great. More

by KENUCIO58.2ND

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Miles , Mike in finance

Sep 14, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad to know our team, including Brandon, Joe, and Mike were able to assist you in your car-buying journey at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback! We'll see you next time. Have a great ride!

Sep 16, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2023

Dealership Rating

Employee Rating

Professional, personable, customer friendly evening hours. We were kept up to date during the vehicle delivery process hours. We were kept up to date during the vehicle delivery process More

by NATHANPASKEY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Lunar

Aug 31, 2023 -

Ken Ganley Subaru Wickliffe responded

Hey Nathan, thank you for the positive review! We're glad to know you had a positive experience with our team at Ken Ganley Subaru Wickliffe. We'll see you next time! Enjoy your new ride!

August 30, 2023

Dealership Rating

Employee Rating

Friendly, honest, very helpful staff from sales to finance. Have purchased six cars over last ten years from Ganley Wickliffe. Great place. finance. Have purchased six cars over last ten years from Ganley Wickliffe. Great place. More

by larkincs

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joy Taylor , Darian Smith

Aug 31, 2023 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know you've had consistently positive experiences with us at Ken Ganley Subaru Wickliffe over the years. Thank you for your loyalty and ongoing support! Have a great day!

Sep 04, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2023

Dealership Rating

Employee Rating

Crissy was great and I'm very impressed with all the follow-up. Meeting with Robert two weeks later very helpful. was follow-up. Meeting with Robert two weeks later very helpful. was More

by EMORTON12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Crissy Faught, Rich Llyod, Robert Swyt Jr.

Aug 21, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! Crissy, Robert & the rest of the Ken Ganley Subaru Wickliffe team appreciate your kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!

August 17, 2023

Dealership Rating

Employee Rating

I had a great experience with Ganley Subaru in Wickliffe. I felt well taken care of by the friendly sales and staff! I felt well taken care of by the friendly sales and staff! More

by ANDREW8073

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Demetrius Carter , Crissy Faught, Jim Gentile

Aug 18, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Andrew! We're delighted to know you had a great experience with us at Ken Ganley Subaru Wickliffe! Our team is always here to provide friendly and efficient service. Thanks for the review! We'll see you next time!

Aug 21, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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