Joseph Saviano | Page 4

The service was fast and absolutely amazing. Good people and very helpful. I definitely recommend DCH Academy Honda to everyone! and very helpful. I definitely recommend DCH Academy Honda to everyone! More

by Tojiddin.nazarov Verified Customer Verified Customer

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Waited 3 hours because no one told me to check in. Got my ticket and was told to go to waiting room. I made an appointment due to tire pressure constantly going on. Do not believe they even put the car up to ticket and was told to go to waiting room. I made an appointment due to tire pressure constantly going on. Do not believe they even put the car up to make sure. I paid for tire insurance due to previous car tires always needed replacement. More

by Jojomonti Verified Customer Verified Customer

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I had a 7:15am appointment and was met by the service rep on time and processed quickly. I brought my car in for a recall and asked them to check my fluid levels in addition to attending to my tire pressur on time and processed quickly. I brought my car in for a recall and asked them to check my fluid levels in addition to attending to my tire pressure dummy light. They took care of everything and gab me on my way in about an hour and a half. No charge. A very good experience once they finish rebuilding their waiting area. More

by JOELG2 Verified Customer Verified Customer

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I loved the prompt service. My car was ready within 2 hours! Thanks DCH Honda hours! Thanks DCH Honda More

by MNEBAB Verified Customer Verified Customer

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I am happy that you requested a survey. I was going to write a letter of complaint. I brought in my 2018 Civic for a problem which was diagnosed as a r/r speed sensor. The replacement part costs $79.09 an write a letter of complaint. I brought in my 2018 Civic for a problem which was diagnosed as a r/r speed sensor. The replacement part costs $79.09 and the labor charge was $495. I thought that was very high but paid it because I’ve been a customer since 2016 when I purchased a 2016 Civic and was very happy. Upon further investigation I realized that the only way that the labor charge could be that high must be other work performed unbeknownst to me. What I realized was a Multi Point Vehicle Inspection was performed. Because you performed these extra services to inflate the bill I will no longer be dealing with DCH Honda, recommending DCH Honda or purchase another vehicle from the DCH family. More

by RICHHCOLA41 Verified Customer Verified Customer

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Excellent customer service and address your needs immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. More

by John P Verified Customer Verified Customer

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Better service than other dealers. However the construction is a disorganized mess. And you don’t have loaner cars. construction is a disorganized mess. And you don’t have loaner cars. More

by mangino517 Verified Customer Verified Customer

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Done well, took care everything asked for though they had problems with computers in the morning and had to wait longer problems with computers in the morning and had to wait longer More

by JGVPT333 Verified Customer Verified Customer

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Very helpful and saved us from having to have to pay for a diagnostic evaluation! We found the extra key we couldn’t find in the car and that was why the car would not completely shut down . It was fantasti a diagnostic evaluation! We found the extra key we couldn’t find in the car and that was why the car would not completely shut down . It was fantastic! Thank you guys! More

by Nonnas12 Verified Customer Verified Customer

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Excellent service, couldn't ask for better service. Courtesy customer service, would recommend to friend's service. Courtesy customer service, would recommend to friend's More

by JRIVER1 Verified Customer Verified Customer

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