Joseph Saviano
Joseph Saviano at DCH Academy Honda

Joseph Saviano | Page 3

Service Advisor

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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81 Reviews
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81 Reviews

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81 Reviews of Joseph Saviano

March 30, 2022

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Employee Rating

Horrible customer service. They have Unexperienced mechanics that take longer than normal to complete basic jobs and have the nerve to charge per hour for their mediocre work. More

by Marqsperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Chatzopoulos, Sara Rivera , Dominick Garretson, Jenna Loeber, Heidi Santos

Apr 02, 2022

DCH Academy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 18, 2022

Dealership Rating
Employee Rating

Great people who explained and helped me with my car troubles. thank you so much! More

by lcmyanchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Dominick Garretson, Jenna Loeber, Heidi Santos

Mar 18, 2022

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 09, 2022

Dealership Rating
Employee Rating

Have had 20yrs of stupendous service here & it continues with Megan; she was excellent in every aspect! And consider her above & beyond my expectations…knowledgeable, attentive, great follow up, great pati More

by orcalover_225
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes

Mar 10, 2022

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

Mar 23, 2022

orcalover_225 responded

Hoping you extended my Thank You and appreciation to Megan Byrnes It was actually Joe Saviano's kindness to my problem & 4 hours later I had a new lease. I only went to DCH for a key fob problem, which the other serviceman just said to give me a new battery for it ( which I had done two months prior) and he brushed me off! It was Joe who saw I wanted it checked out....and four hours later I had a new lease!!!! They both are an asset to the DCH that I have know these past 20 years

March 08, 2022

Dealership Rating
Employee Rating

They didnt replenished the windshield liquid and car was dirtier than when the car was drop off More

by MIPOLLOW44533KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 25, 2022

DCH Academy Honda responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me directly. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

Mar 11, 2022

DCH Academy Honda responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me directly. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 02, 2022

Dealership Rating
Employee Rating

Great service from great personnel. They were honest and knowledgable. Can’t say enough about the crew More

by rvtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Dominick Garretson, Jenna Loeber, Heidi Santos

Mar 02, 2022

rvtm responded

Great job

February 28, 2022

Dealership Rating
Employee Rating

Staff was very helpful. Joe was able to help with my warranty and oil change right away. He was very friendly and courteous. More

by rashid_haroon75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

DCH Academy Honda responded

Rashid, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Dealership Rating
Employee Rating

People are always very and professional. They ask you what are you needing to have done and take your car in for service. I will always use Honda on rte 9 for all of my services for veh More

by okorinko2olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Dominick Garretson, Jenna Loeber, Heidi Santos

Feb 24, 2022

DCH Academy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Dealership Rating
Employee Rating

The service was fine. I always service my two vehicle here. The adviser should have offered me any available coupons. Which Jenna has done in the past More

by SHELG830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Enrique Castaneta , Jenna Loeber

Feb 24, 2022

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. I will share your comments with the team, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Dealership Rating
Employee Rating

Always pleasant people. Agents should be more knowledgeable about approximately how long work will take. But they work very hard to please the customer and give good service More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Dominick Garretson, Jenna Loeber, Heidi Santos

Feb 24, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 17, 2022

Dealership Rating
Employee Rating

DID A RECENT SERVICE. .LITTLE CONFUSED ON WEB BASE PRICING.. BEEN A CLIANT FOR OVER 10 YEARS More

by EDCLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2022

DCH Academy Honda responded

Thank you so much for your review! Please don't hesitate to reach out to us directly if you have any questions or concerns, we would be happy to help. We hope you will give us another opportunity to serve you here at DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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