Joseph Weil
Joseph Weil at Russ Darrow Nissan of Milwaukee

Joseph Weil

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
143 Reviews

My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.

Dealership Experience

14 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.

4.7

143 Reviews

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143 Reviews of Joseph Weil

October 09, 2025

Dealership Rating
Employee Rating

Service provided has been excellent! You receive personal attention as part of the check in process and they do a great job of communicating the status of the work being done More

by DASSYDOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Oct 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Abdul Sen abdul.sen@russdarrow.com

October 04, 2025

Dealership Rating
Employee Rating

Great service provided by the dealership. Will definitely make them my service provider of choice. More

by GERALDHYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Abdul Sen abdul.sen@russdarrow.com

September 20, 2025

Dealership Rating
Employee Rating

I’m always pleased great communication and customer service . I’m 67 years old and they helped me to understand exactly what was going on .👍🏾 More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Abdul Sen abdul.sen@russdarrow.com

August 07, 2025

Dealership Rating
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The worst Nissian dealership in Milwaukee! Terrible customer service first off, inexperienced Menicanic that don’t know what the xxxx there doing and this place always misdiagnose a simple pro More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2025

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns. Matt Hansen matt.hansen@russdarrow.com

August 05, 2025

Dealership Rating
Employee Rating

I've worked with Erin, Travis, Joe, and Shaun in the service dept and they are all wonderful. Knowledgeable, informative, and helping me out by telling me what to budget for in the future. I've been More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

Great service tech. Kept me informed of every repair and change in repair timeline thank you More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise , Cyrus Farahbakhsh

Jul 26, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

July 25, 2025

Dealership Rating
Employee Rating

They were very quick, efficient and did an excellent job on fixing my car’s problems. I feel like I’m driving a new car again!! More

by main61534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

July 21, 2025

Dealership Rating
Employee Rating

Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found More

by sandkay26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 04, 2025

Dealership Rating
Employee Rating

Gerald was very informative and although the service person working on my truck forgot to reset my mileage maintenance reminder he did it himself. I appreciate that. More

by Yvonne Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Gerald Schiller

Jul 06, 2025

Russ Darrow Nissan of Milwaukee responded

Yvonne, Thank you for your business and this review. We're pleased to hear that Gerald and our team were able to serve you and demonstrate our commitment to excellent service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

July 02, 2025

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Employee Rating

They did not put my battery bracket back on and left it in my engine. More

by utepo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Hansen matt.hansen@russdarrow.com

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