Josh Alvarado | Page 31

It was a good experience where we were assisted by abi a sales women who made the experience even better and I would recommend coming sales women who made the experience even better and I would recommend coming More

by Jesseperez620.jp Verified Customer Verified Customer

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Had to visit this dealer 3 times before seeing any numbers. I was moved between 2 sales people and 3 “so called Sales Mgr’s”. Each visit 50 miles R/T. Finally told Joe in Commercial sales to find som numbers. I was moved between 2 sales people and 3 “so called Sales Mgr’s”. Each visit 50 miles R/T. Finally told Joe in Commercial sales to find someone up the ladder to help. In steps #1 “Sales Mgr” SHAYAN Ghelichkani. Didnt care about making a $75,000.00 sale. Blew me off for 2-3 female potential customers. Shayan told me one of the guys would be a couple minutes... Joe and Omar call me and we go thru unnecessary dialogue just to find out NEITHER WERE ON SITE @ Dealership. On 3 rd visit , scheduled, we were met by Joe to finalize a deal. Omar stepped in to help. We were done with Joe by this time. Bye bye ! That led to JOSH , told us he was Sales Mgr. we worked a deal and shook hands to the deal. We went outside to view RAM 3500 4x4 Laramie with everything we wanted. Even though the vehicle they brought back to lot was wrong colored vehicle. ( I ended up dealing on the one they showed, dont know if they sold the silver one that I was liking previous to this? I went with White one brought to lot. Never got explanation on that ) While outside , a new Sales Mgr. ( WALID )comes out to tell us he wont honor deal we made with JOSH. WHO IS REALLY RUNNING THIS OPERATION ? Tried to speak with dealership GM RAED MALARB , we were never given the opportunity to do so, shielded by ALL employees. WORST CAR BUYING EXPERIENCE EVER !!! So many other customers besides myself kept waiting fo get help. Stall tactic ? It sure felt that way. Again, WORST PURCHASE EXPERIENCE EVER. We will never return More

by appy97 Verified Customer Verified Customer

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At first, I was a little surprised walking into the dealership with the amount of people and how loud the music was. I was immediately assisted and seated , however there was some concern regarding emp dealership with the amount of people and how loud the music was. I was immediately assisted and seated , however there was some concern regarding employer. It seemed as if the gentleman assisting me weren’t sure if I was really employed or not , so that was a frustrating since I’ve been in finance for 10years. Other than that, they were great and got the deal done. More

by jennpenn92 Verified Customer Verified Customer

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Purchased Prius Prime they couldn’t find plug PROMISED to order me one here we are 2 wks later NO PLUG NO CALL NO UPDATE NOTHING! order me one here we are 2 wks later NO PLUG NO CALL NO UPDATE NOTHING! More

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Sales person Stephanie was very friendly and went above and beyond for us thank you Stephanie. I would comeback to do business with you guys again. and beyond for us thank you Stephanie. I would comeback to do business with you guys again. More

by cr24 Verified Customer Verified Customer

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Just go somewhere else, that’s what I did and I saved thousands, plus wear your mask right, we are in a pandemic, mask are suppose to cover your mouth and nose, not your chin thousands, plus wear your mask right, we are in a pandemic, mask are suppose to cover your mouth and nose, not your chin More

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Emmanuel was a great friendly guy super professional very funny understanding guy couldn’t ask for anyone better I will definitely come back in the future funny understanding guy couldn’t ask for anyone better I will definitely come back in the future More

by Joshua Orosco Verified Customer Verified Customer

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Really worked with me to help me get the car I wanted, would recommend for future purchases. Rene was very helpful, walked me through the process then tagged in Josh to make a deal. would recommend for future purchases. Rene was very helpful, walked me through the process then tagged in Josh to make a deal. More

by Newcarlady Verified Customer Verified Customer

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Unprofessional and 0 Customer service is what you get with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my c with this dealership. Don't waste your time and shop a better dealership. I have even left a message to the GM and he didn't even care to return my call. I might also add the advertised price is not the asking price at the dealership. DMV Should look into this dealership sales practice. More

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The group that attended me were awesome. They make buying a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business a car easy and great service they even delivered my car at home without me asking for that. They make your business be there business More

by Elsworth Mckenzie Verified Customer Verified Customer

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