Josh Alvarado | Page 31

I had a decent experience at this dealership. I do not like The salesman not having offices and everything being done out in the open otherwise it was fine I would probably buy a car here again like The salesman not having offices and everything being done out in the open otherwise it was fine I would probably buy a car here again More

by CALEB10 Verified Customer Verified Customer

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What can i say Zaman from the minute i got the was very helpful and very knowledgeable of the vehicles they had would 1000 times recommend him to anyone looking for a car at russellwestbrook of Van nuys helpful and very knowledgeable of the vehicles they had would 1000 times recommend him to anyone looking for a car at russellwestbrook of Van nuys More

by Jesse.valdez562 Verified Customer Verified Customer

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Payman was an awesome service advisor and did everything to make us satisfied with our brand new truck! Andrew was the best salesman and we purchased 2 vehicles with him. Overall, we bought 3 cars from RW D to make us satisfied with our brand new truck! Andrew was the best salesman and we purchased 2 vehicles with him. Overall, we bought 3 cars from RW Dodge and will always be back. More

by BAYARMAASHANY Verified Customer Verified Customer

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One dealer told me free out of state shipping and delivery, another said he's new, so what do I expect lol! Finance manager tried to shame me into purchasing an extended warranty even after I said N delivery, another said he's new, so what do I expect lol! Finance manager tried to shame me into purchasing an extended warranty even after I said NO thank you.. But at the end of the day, I got the deal I wanted at the price advertised, thanks to Yadira.. More

by Carlos Verified Customer Verified Customer

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Rene was extremely helpful! He’s the best!Joshua help us Rene was extremely helpful! He’s the best! Joshua help us so much with the payment we were looking! Super helpful great team to work with! Rene was extremely helpful! He’s the best! Joshua help us so much with the payment we were looking! Super helpful great team to work with! More

by Katherine Verified Customer Verified Customer

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Their were professional courteous and helpful. They negotiated our deal also better than Huntington Beach. I strongly recommend this dealer to every one. I had a great experience. negotiated our deal also better than Huntington Beach. I strongly recommend this dealer to every one. I had a great experience. More

by Sanchezroy88 Verified Customer Verified Customer

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It was a good experience where we were assisted by abi a sales women who made the experience even better and I would recommend coming sales women who made the experience even better and I would recommend coming More

by Jesseperez620.jp Verified Customer Verified Customer

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Had to visit this dealer 3 times before seeing any numbers. I was moved between 2 sales people and 3 “so called Sales Mgr’s”. Each visit 50 miles R/T. Finally told Joe in Commercial sales to find som numbers. I was moved between 2 sales people and 3 “so called Sales Mgr’s”. Each visit 50 miles R/T. Finally told Joe in Commercial sales to find someone up the ladder to help. In steps #1 “Sales Mgr” SHAYAN Ghelichkani. Didnt care about making a $75,000.00 sale. Blew me off for 2-3 female potential customers. Shayan told me one of the guys would be a couple minutes... Joe and Omar call me and we go thru unnecessary dialogue just to find out NEITHER WERE ON SITE @ Dealership. On 3 rd visit , scheduled, we were met by Joe to finalize a deal. Omar stepped in to help. We were done with Joe by this time. Bye bye ! That led to JOSH , told us he was Sales Mgr. we worked a deal and shook hands to the deal. We went outside to view RAM 3500 4x4 Laramie with everything we wanted. Even though the vehicle they brought back to lot was wrong colored vehicle. ( I ended up dealing on the one they showed, dont know if they sold the silver one that I was liking previous to this? I went with White one brought to lot. Never got explanation on that ) While outside , a new Sales Mgr. ( WALID )comes out to tell us he wont honor deal we made with JOSH. WHO IS REALLY RUNNING THIS OPERATION ? Tried to speak with dealership GM RAED MALARB , we were never given the opportunity to do so, shielded by ALL employees. WORST CAR BUYING EXPERIENCE EVER !!! So many other customers besides myself kept waiting fo get help. Stall tactic ? It sure felt that way. Again, WORST PURCHASE EXPERIENCE EVER. We will never return More

by appy97 Verified Customer Verified Customer

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At first, I was a little surprised walking into the dealership with the amount of people and how loud the music was. I was immediately assisted and seated , however there was some concern regarding emp dealership with the amount of people and how loud the music was. I was immediately assisted and seated , however there was some concern regarding employer. It seemed as if the gentleman assisting me weren’t sure if I was really employed or not , so that was a frustrating since I’ve been in finance for 10years. Other than that, they were great and got the deal done. More

by jennpenn92 Verified Customer Verified Customer

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Purchased Prius Prime they couldn’t find plug PROMISED to order me one here we are 2 wks later NO PLUG NO CALL NO UPDATE NOTHING! order me one here we are 2 wks later NO PLUG NO CALL NO UPDATE NOTHING! More

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