Josh Bruce | Page 10

Ken Ganley Toyota Pittsburgh responded

It’s wonderful to hear Josh kept you informed and helped find the best solution for your Toyota during the holidays. We were glad to assist your family when you were away from home. Thank you for trusting us with your service needs and safe travels ahead.

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your kind words about our service team. Josh is happy to know your Toyota RAV4 maintenance was handled quickly and that our staff’s friendly approach made a difference. We look forward to assisting you again.

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, Patti, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Ken Ganley Toyota Pittsburgh responded

Thank you for highlighting how smoothly your visit went and for noting the friendly, respectful attitude of our team. We’re delighted your daughter enjoyed the play area while your service was completed. We appreciate your feedback and look forward to seeing you both again.

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your experience. We’re glad the service tech videos hit the mark and that you enjoy working with our team. We appreciate entrusting us with your Toyota Sequoia and look forward to serving you again.

Ken Ganley Toyota Pittsburgh responded

It’s great to hear the inspection and emissions service on your Corolla Hybrid went smoothly. We’re glad you didn’t have a long wait and found our work satisfactory.

Ken Ganley Toyota Pittsburgh responded

We’re glad our team kept you informed from start to finish. Josh was happy to handle your registration renewal and help you save valuable time. Please reach out when your Land Cruiser needs service again.

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience. We’re glad our phone guidance led you to tow in your Toyota Corolla and that we resolved the issue the same day. If there’s anything else we can help you with, please let us know.

Ken Ganley Toyota Pittsburgh responded

Thanks for letting us know about the great service you received. We’re glad our team helped make your used Toyota RAV4 purchase smooth. Enjoy your RAV4 and we look forward to working with you again.

Ken Ganley Toyota Pittsburgh responded

It’s fantastic to hear Josh’s friendly approach and attention to detail made your Toyota RAV4 Hybrid service a smooth experience. Thank you for sharing your feedback. We look forward to helping you again.