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Josh Bruce

Overview Reviews (573) Inventory (103)

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Josh Bruce

Josh Bruce | Page 10

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

573 Reviews

Overview Reviews (573) Inventory (103)

Dealership Experience

7 yrs, 11 mos

4.8

573 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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573 Reviews of Josh Bruce

March 27, 2026

Dealership Rating

Employee Rating

I started at Ken Ganley due to it’s convenient location but more importantly I appreciate this dealership for its amazing service department and Josh Bruce who didn’t give up when faced with a very perplex but more importantly I appreciate this dealership for its amazing service department and Josh Bruce who didn’t give up when faced with a very perplexing challenge with my Sienna. More

by CYNTHANY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 27, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you for recognizing our convenient location and dedicated service team. Josh was pleased to work through the perplexing issue on your Toyota Sienna and ensure it’s performing well. We look forward to supporting your Sienna in the future.

March 26, 2026

Dealership Rating

Employee Rating

Everything was great, as always. No problems excellent service, and great staff. I was totally satisfied with the dealership. No problems excellent service, and great staff. I was totally satisfied with the dealership. More

by SLFOF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Mar 26, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your positive experience with your Toyota RAV4 service. Josh and our staff are delighted to know everything was great and you had excellent service. We look forward to serving you again.

March 23, 2026

Dealership Rating

Employee Rating

Excellent interaction with staff. Very professional with clear communication regarding service. Appreciated greatly. I recommend this service department. Very professional with clear communication regarding service. Appreciated greatly. I recommend this service department. More

by jackiepagnanelli

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Mar 24, 2026 -

Ken Ganley Toyota Pittsburgh responded

We appreciate you highlighting the professional service and clear communication you experienced with Josh and our team. It’s great to know your Toyota RAV4 Hybrid was in good hands and you felt well informed. Thank you for recommending our service department and we look forward to helping you again.

March 23, 2026

Dealership Rating

Employee Rating

Josh starts it off right! Good morning! Big enthusiastic smile! Uses my name! You need more Josh's! Good morning! Big enthusiastic smile! Uses my name! You need more Josh's! More

by Davie D

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Mar 24, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thanks for highlighting Josh’s enthusiastic welcome. We’re pleased he greeted you by name and set a positive tone for your Toyota Land Cruiser service. We appreciate the five-star rating and look forward to assisting you again.

March 19, 2026

Dealership Rating

Employee Rating

My experience was excellent. Josh was very friendly, very knowledgeable, and very professional. He communicated with me very well, and explained everything that was happening wit Josh was very friendly, very knowledgeable, and very professional. He communicated with me very well, and explained everything that was happening with the car. Great experience! More

by blackearl35

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Mar 19, 2026 -

Ken Ganley Toyota Pittsburgh responded

It’s wonderful to hear that Josh delivered such friendly, knowledgeable, and professional care for your Hyundai. We’re pleased the clear communication helped you feel informed at every step. Thank you for sharing your experience!

March 18, 2026

Dealership Rating

Employee Rating

Enjoy having vehicle serviced spar Ken Ganlet Toyota since they use OEM parts and scheduling is easy. since they use OEM parts and scheduling is easy. More

by JFUNK306

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 19, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re thrilled you trust us for your Toyota service. It’s rewarding to know our genuine Toyota parts and easy scheduling make your visits smooth.

March 17, 2026

Dealership Rating

Employee Rating

Awesome experience and Josh was fantastic, I only work with him at Ganley Toyota because he is always on it and experiences with others was not great. If it weren't for Josh I'd probably go elsewhere with him at Ganley Toyota because he is always on it and experiences with others was not great. If it weren't for Josh I'd probably go elsewhere More

by Pirates10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Mar 19, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 20, 2026 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for sharing your amazing experience with Josh! We appreciate your loyalty and are thrilled to have him on our team. We strive to provide top-notch service and are so glad Josh exceeded your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 17, 2026 -

Pirates10 responded

Josh Bruce is 5 stars every time. Only reason I go to Ganley Toyota

March 17, 2026

Dealership Rating

Employee Rating

The dealership makes my life easier. This makes me want to continue coming to Ken Ganley. This makes me want to continue coming to Ken Ganley. More

by JOEHANNEGAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

Mar 17, 2026 -

Ken Ganley Toyota Pittsburgh responded

It’s great to know our service on your Toyota 4Runner Hybrid has simplified your routine. We appreciate your continued trust and look forward to your next visit to keep your vehicle running smoothly.

March 10, 2026

Dealership Rating

Employee Rating

A very helpful and courteous service department on time and friendly staff . Never had any issues and friendly staff . Never had any issues More

by JSERVICH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

Mar 10, 2026 -

Ken Ganley Toyota Pittsburgh responded

It’s great to hear our service team provided timely, courteous care for your Toyota Tacoma. Thank you for sharing your experience and we look forward to servicing your Tacoma again.

March 09, 2026

Dealership Rating

Employee Rating

Great customer service, really went out of their way to get us the help we needed. Scheduled us in right away and called the dealership we purchased the vehicle with to transfer our warranty get us the help we needed. Scheduled us in right away and called the dealership we purchased the vehicle with to transfer our warranty More

by bethsua

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 09, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your kind words. We’re pleased we could fit your Toyota RAV4 into our schedule quickly and handle the warranty transfer smoothly. We look forward to assisting you again.

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