Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 11

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
573 Reviews

Dealership Experience

7 yrs, 11 mos

4.8

573 Reviews

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573 Reviews of Josh Bruce

March 08, 2026

Dealership Rating
Employee Rating

I was greeted with a very polite & kind gentleman, (in which sadly I forget his name) when I arrived, who then checked me in. I got a txt on my phone saying if I had any questions please let Josh Bruce kn More

by DC_SUPERMOM
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Mar 08, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for highlighting how Josh guided you through check in, reviewed the service details, and accompanied you back to your Toyota. We’re glad the courteous welcome and clear communication made your visit smooth. We appreciate your referrals and look forward to servicing your vehicle again.

March 07, 2026

Dealership Rating
Employee Rating

Great service, quick too. Plus the free car wash was a plus. Josh made sure I will be coming back. More

by okwena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate your feedback and are happy to hear our team completed service on your Toyota Grand Highlander Hybrid quickly. It’s great to know you enjoyed the complimentary car wash. Josh is glad to have earned your return business.

March 03, 2026

Dealership Rating
Employee Rating

Josh was excellent to work with. We were dealing with a nearly broken down car over the holidays after driving in from out of town. He was very clear and kept us updated and worked w More

by HelenKarloski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Mar 03, 2026

Ken Ganley Toyota Pittsburgh responded

It’s wonderful to hear Josh kept you informed and helped find the best solution for your Toyota during the holidays. We were glad to assist your family when you were away from home. Thank you for trusting us with your service needs and safe travels ahead.

February 27, 2026

Dealership Rating
Employee Rating

Service department has always been a pleasure to work with, and they complete the job quickly. They are always friendly and helpful. More

by SWARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Feb 27, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your kind words about our service team. Josh is happy to know your Toyota RAV4 maintenance was handled quickly and that our staff’s friendly approach made a difference. We look forward to assisting you again.

February 26, 2026

Dealership Rating
Employee Rating

Told me I only needed two front tires and gave me the paperwork confirmating it. Brought out paperwork showing what four tires would cost, and I let them know. I had no interest in purchasing four tires More

by Patti
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Sylvis

Mar 02, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, Patti, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 26, 2026

Dealership Rating
Employee Rating

Efficient and done in a timely matter. Everyone is always super pleasant and respectful. I bring my 3 yr old daughter with me, and she loves the play area. More

by maperkins147
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Feb 26, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for highlighting how smoothly your visit went and for noting the friendly, respectful attitude of our team. We’re delighted your daughter enjoyed the play area while your service was completed. We appreciate your feedback and look forward to seeing you both again.

February 25, 2026

Dealership Rating
Employee Rating

Always great to work with. I think the service tech videos you send out are great More

by j_lesure
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Feb 26, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your experience. We’re glad the service tech videos hit the mark and that you enjoy working with our team. We appreciate entrusting us with your Toyota Sequoia and look forward to serving you again.

February 24, 2026

Dealership Rating
Employee Rating

I was there for inspection and emissions. I did not wait long. The service was good More

by KEINPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Feb 24, 2026

Ken Ganley Toyota Pittsburgh responded

It’s great to hear the inspection and emissions service on your Corolla Hybrid went smoothly. We’re glad you didn’t have a long wait and found our work satisfactory.

February 18, 2026

Dealership Rating
Employee Rating

Great communication throughout my visit. Even renewed my registration for me and saved me a lot of time More

by Jyelling0
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Feb 19, 2026

Ken Ganley Toyota Pittsburgh responded

We’re glad our team kept you informed from start to finish. Josh was happy to handle your registration renewal and help you save valuable time. Please reach out when your Land Cruiser needs service again.

Feb 21, 2026

Ken Ganley Toyota Pittsburgh responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2026

Dealership Rating
Employee Rating

Spoke over the phone about issues and were helpful then when issues continued told me to tow it in and handled the issue that day. More

by HARGER.C
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Feb 18, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience. We’re glad our phone guidance led you to tow in your Toyota Corolla and that we resolved the issue the same day. If there’s anything else we can help you with, please let us know.

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