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Josh Bruce

Overview Reviews (488) Inventory (52)

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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.7

488 Reviews

Overview Reviews (488) Inventory (52)

Dealership Experience

7 yrs, 6 mos

4.7

488 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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488 Reviews of Josh Bruce

April 06, 2026

Dealership Rating

Employee Rating

Great service and pleasant staff. Facility was welcoming and clean and comfortable. Thank you for your service. Facility was welcoming and clean and comfortable. Thank you for your service. More

by ROSE345

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Apr 06, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re thrilled you found our service outstanding and the facility clean, comfortable, and welcoming. Thank you for trusting us with your Toyota. We look forward to serving you again.

April 05, 2026

Dealership Rating

Employee Rating

Checked in with no problem. They did an inspection and emissions testing and passed both. The invoice was only $69 which was great. Also I really like the Toyota Corolla hatchba They did an inspection and emissions testing and passed both. The invoice was only $69 which was great. Also I really like the Toyota Corolla hatchback that I purchased a year ago. More

by KENTCOMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Apr 05, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re glad your inspection and emissions testing went smoothly with a clear pass and a $69 invoice. It’s great to know your Toyota Corolla Hatchback still meets your expectations after a year of ownership. Thank you for the 5-star feedback.

March 30, 2026

Dealership Rating

Employee Rating

Got me the car I wanted, was in and out at pretty decent time. Would buy here again. time. Would buy here again. More

by nicholascyrusmcpherson

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming, Nick Marshall, Robert Killmeyer

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Mar 30, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re glad you were able to drive off in your desired Toyota Corolla without a long wait. Thank you for choosing us, and we look forward to helping you again when the time comes.

March 29, 2026

Dealership Rating

Employee Rating

No hassle. In and out. Josh was on top of it and took care of everything. In and out. Josh was on top of it and took care of everything. More

by PVEMC237

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Mar 30, 2026 -

Ken Ganley Toyota Pittsburgh responded

Great to hear Josh made your service visit so efficient and hassle-free. Thank you for the five-star rating and for entrusting your Toyota Tacoma to our team. We look forward to assisting you again.

Mar 31, 2026 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're so happy to hear you had a hassle-free experience with our team, and that Josh was able to take care of everything for you! We appreciate the positive feedback. Thank you for choosing us.

March 28, 2026

Dealership Rating

Employee Rating

The service department got me in the day and time of my convenience. No problems or surprises convenience. No problems or surprises More

by MDZ838

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Mar 28, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re pleased we could book your Toyota RAV4 service at your preferred time. It’s great to know everything went smoothly with no surprises. Thank you for this five-star review.

March 27, 2026

Dealership Rating

Employee Rating

I started at Ken Ganley due to it’s convenient location but more importantly I appreciate this dealership for its amazing service department and Josh Bruce who didn’t give up when faced with a very perplex but more importantly I appreciate this dealership for its amazing service department and Josh Bruce who didn’t give up when faced with a very perplexing challenge with my Sienna. More

by CYNTHANY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you for recognizing our convenient location and dedicated service team. Josh was pleased to work through the perplexing issue on your Toyota Sienna and ensure it’s performing well. We look forward to supporting your Sienna in the future.

March 26, 2026

Dealership Rating

Employee Rating

Everything was great, as always. No problems excellent service, and great staff. I was totally satisfied with the dealership. No problems excellent service, and great staff. I was totally satisfied with the dealership. More

by SLFOF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Mar 26, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your positive experience with your Toyota RAV4 service. Josh and our staff are delighted to know everything was great and you had excellent service. We look forward to serving you again.

March 23, 2026

Dealership Rating

Employee Rating

Excellent interaction with staff. Very professional with clear communication regarding service. Appreciated greatly. I recommend this service department. Very professional with clear communication regarding service. Appreciated greatly. I recommend this service department. More

by jackiepagnanelli

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Mar 24, 2026 -

Ken Ganley Toyota Pittsburgh responded

We appreciate you highlighting the professional service and clear communication you experienced with Josh and our team. It’s great to know your Toyota RAV4 Hybrid was in good hands and you felt well informed. Thank you for recommending our service department and we look forward to helping you again.

March 23, 2026

Dealership Rating

Employee Rating

Josh starts it off right! Good morning! Big enthusiastic smile! Uses my name! You need more Josh's! Good morning! Big enthusiastic smile! Uses my name! You need more Josh's! More

by Davie D

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Mar 24, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thanks for highlighting Josh’s enthusiastic welcome. We’re pleased he greeted you by name and set a positive tone for your Toyota Land Cruiser service. We appreciate the five-star rating and look forward to assisting you again.

March 19, 2026

Dealership Rating

Employee Rating

My experience was excellent. Josh was very friendly, very knowledgeable, and very professional. He communicated with me very well, and explained everything that was happening wit Josh was very friendly, very knowledgeable, and very professional. He communicated with me very well, and explained everything that was happening with the car. Great experience! More

by blackearl35

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

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Mar 19, 2026 -

Ken Ganley Toyota Pittsburgh responded

It’s wonderful to hear that Josh delivered such friendly, knowledgeable, and professional care for your Hyundai. We’re pleased the clear communication helped you feel informed at every step. Thank you for sharing your experience!

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