Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 39

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
515 Reviews

Dealership Experience

7 yrs, 7 mos

4.8

515 Reviews

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515 Reviews of Josh Bruce

October 22, 2022

Dealership Rating
Employee Rating

Good service, didn't run my car thru the car wash everything is was finy More

by JEFFMERRIMAN1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. We appreciate your feedback, Jeff.

Oct 23, 2022

JEFFMERRIMAN1953 responded

I will go back

October 16, 2022

Dealership Rating
Employee Rating

Terrible service, hidden service prices after done with any service lot if hidden services n very unexpected service More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Sylvis , Lisa Onderko

Oct 20, 2022

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 12, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was so nice. I went for a car inspection and the works was only there for an hour and half. They where pretty fast. Never been treated like that at any other deal More

by JENNIFERM.SCHOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you, Jennifer. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate the five-star rating.Thank you for choosing Ken Ganley Toyota Pittsburgh; we look forward to having you as a valued customer for many years to come!

October 02, 2022

Dealership Rating
Employee Rating

Everything was really quick and easy , I was having a small issue with my car and Dan told me to bring it in and I was in and out like that . More

by Anesin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danilo Aviles

Oct 03, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

September 27, 2022

Dealership Rating
Employee Rating

Awesome experience. They are courteous, fast and do a great job on all aspects of the service. More

by ERICJAMESMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Lisa Onderko

Sep 28, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 22, 2022

Dealership Rating
Employee Rating

Best Toyota dealer in the Pittsburgh area. From the parts department to the sales department, just top notch all around More

by HowardTheTruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Steve Sylvis , John Mesko, Sean O'Mara, Lisa Onderko

Sep 23, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Ken Ganley Toyota Pittsburgh are glad to have you as a customer.

September 15, 2022

Dealership Rating
Employee Rating

Ken Ganley service dept is always efficient and very quick. The waiting area is always very clean and it’s nice that they have coffee there for all the customers. More

by KKOESTLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Sep 15, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

September 14, 2022

Dealership Rating
Employee Rating

Quick, efficient and thorough service for the 6 month check up. Concerns addressed and additional follow up scheduled. More

by TOMMCD327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Lisa Onderko

Sep 15, 2022

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 05, 2022

Dealership Rating
Employee Rating

The service tech was great. However, I am still waiting to get my estimate for new lenses for my headlights. More

by CHRISTINALIPINSKI186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Ken Ganley Toyota Pittsburgh responded

Christina, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

August 31, 2022

Dealership Rating
Employee Rating

It’s always a pleasure to deal with the service department and my salesman. I always feel like I’ve been taken care of quickly and fairly. Love my Toyota! More

by SUSANTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming

Sep 01, 2022

Ken Ganley Toyota Pittsburgh responded

Susan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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