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Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 52

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
561 Reviews

Dealership Experience

7 yrs, 10 mos

4.8

561 Reviews

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561 Reviews of Josh Bruce

August 31, 2021

Dealership Rating
Employee Rating

The windshield on my brand new 2021 Tacoma cracked while sitting parked on a hot day. Took a video before driving it showing that it was just a crack and no chip. The dealer refused to cover the defective w More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Robert Killmeyer

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Sep 17, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for your review, Chris. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 07, 2021

Dealership Rating
Employee Rating

Staff were very nice & informative, dealership was very clean. Would definitely recommend this place to my family & friends.And I would definitely come back again. More

by DC_SUPERMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Tony Brashear, Lisa Onderko

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Aug 07, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business. Thank you for helping to spread the word about us.

August 05, 2021

Dealership Rating
Employee Rating

It was excellent job done by everyone there keep on marching on it.will recommend to my friends and relatives.Thank u so much once again to Ganley Service More

by Indra Lamichhane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 05, 2021

Ken Ganley Toyota Pittsburgh responded

Indra, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Aug 06, 2021

Indra Lamichhane responded

Keep on rocking

July 22, 2021

Dealership Rating
Employee Rating

Ken Ganley Toyota is a very clean and an extremely comfortable environment. Everyone at the dealership was very friendly, personable, and quite helpful. I would definitely recommend Ken Ganley to anyo More

by Kolton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall , Tony Brashear, John Fera, Shaun Muldoon

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Jul 22, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 15, 2021

Dealership Rating
Employee Rating

I'm forced to give a star. If it was up to me it would be a negative star. Untrained receptionist should not give advice More

by JENNPOLLITT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lisa Onderko, Robert Ragland

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Aug 02, 2021

Ken Ganley Toyota Pittsburgh responded

Hello Jenn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 12, 2021

Dealership Rating
Employee Rating

Ken Ganley staff are consistently available, easy to schedule service with, and the staff are so friendly, courteous, and helpful. My car maintenance is in good hands. More

by CANINESHO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Killmeyer

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Jul 12, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

Dealership Rating
Employee Rating

Ken ganley Toyota is the best car dealer in Pittsburgh More

by PUSPA.KADARIYA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Robert Killmeyer, Steve Sylvis , Tony Brashear, Joe Brooks Jr., Richard Clausen, John Fera, John Mesko, Lisa Onderko

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Jun 28, 2021

Ken Ganley Toyota Pittsburgh responded

Puspa, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Tony, Josh, Lisa and our team were able to help, and we hope to see you again!

June 22, 2021

Dealership Rating
Employee Rating

They are very pleasant and polite, very understanding, excellent service. More

by SBIANCHI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 22, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2021

Dealership Rating
Employee Rating

It’s very nice and good service in this dealership More

by HARI.ODARI
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Tony Brashear, Lisa Onderko

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Jun 22, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 18, 2021

Dealership Rating
Employee Rating

It was a good experience, courteous people attending to my needs done in a minimum amount of time easy in and out with minimum effort on my part. More

by DANNYCHECK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Jun 20, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Danny, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

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