Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 45

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
514 Reviews

Dealership Experience

7 yrs, 7 mos

4.8

514 Reviews

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514 Reviews of Josh Bruce

February 09, 2022

Dealership Rating
Employee Rating

I was taken on time. Josh explained thoroughly the bill and work that was done. The free coffee in the waiting area was appreciated and was very good. More

by TIMLINDA1816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josh and our team here at Ken Ganley Toyota.

Feb 11, 2022

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 08, 2022

Dealership Rating
Employee Rating

Josh is a great advisor. He’s very respectful, funny and professional. He makes sure all the work that is needed on my vehicle is done correctly and efficient More

by OMARIDUMAS38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

Dealership Rating
Employee Rating

Work on my vehicle was completed on time and to my satisfaction. Employees were professional and efficient. More

by JFJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Tony Brashear, Lisa Onderko

Feb 08, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

February 08, 2022

Dealership Rating
Employee Rating

I enjoyed working with Jared and Sean. When the car arrived it had a scratch and Jared made the arrangements and was taking care in a very timely manner. The service department was expecting me and was More

by MSWALLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming , Shaun Muldoon

Feb 08, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jared and all of us at Ken Ganley Toyota are glad to have you as a customer.

January 30, 2022

Dealership Rating
Employee Rating

The service was great and I was kept informed about the status of my car. However, the building had no heat on a day that the temperature had been down to zero. More

by MRJIM50
Recommend Dealer
Yes
Jan 31, 2022

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2021

Dealership Rating
Employee Rating

Very friendly staff. Kept appointments for work to a minimal wait time. Great job Ken Ganley. More

by RISINGSUNMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you! Josh and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

December 14, 2021

Dealership Rating
Employee Rating

Josh, in service was polite, patient and clear in describing what problems my Prius was having. Steve was the person who waited on me when I was picking up my care and paying the bill. He also was More

by PEGKRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Dec 14, 2021

Ken Ganley Toyota Pittsburgh responded

Peg, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 11, 2021

Dealership Rating
Employee Rating

We did not have to wait long for the service. Thanks for washing the car More

by MARYJANELEACH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 12, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2021

Dealership Rating
Employee Rating

They over booked time of my appointment. Service was slow and they did a poor job. Did not reconnect the right cable for my gas cap release and when I had to come back to have it done correctly was responded More

by HAROLDBAUGHMAN11
Recommend Dealer
No

Other Employees Tagged: Steve Sylvis , Tony Brashear, Lisa Onderko

Dec 21, 2021

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit, Harold. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 19, 2021

Dealership Rating
Employee Rating

Great service very helpful and friendly. Explained all options so easily understood. That’s all I got. More

by CYPHER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Nov 19, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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