Josh Bruce | Page 53

I always have an excellent experience at Ken Ganley Toyota. Everyone is friendly and helpful and treats the customer respectfully. Best Toyota dealership to go to! Toyota. Everyone is friendly and helpful and treats the customer respectfully. Best Toyota dealership to go to! More

by LoriA501 Verified Customer Verified Customer

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The service department was wonderful helping me in a really tough situation. Rate them 20 of 10 in my book. Highly recommend them. Very helpful and really went the extra mile!!!! really tough situation. Rate them 20 of 10 in my book. Highly recommend them. Very helpful and really went the extra mile!!!! More

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Brought my car in for a quoted 1 1/2 hour time allowance that took 2 hours. Went into customer waiting area to get a cup of coffee and the machine was down. Needed coffee beans. The female employee that ser that took 2 hours. Went into customer waiting area to get a cup of coffee and the machine was down. Needed coffee beans. The female employee that services the machine said she didn't have time and would get to it. Two hours later as I was leaving she was servicing the machine. The showroom was empty of customers at this time. I could have brought my own coffee. I gave the service rep a coupon for a $49.00 oil change when I came in. I discovered the error when I was checking out. Went to pickup my car and it wasn't washed. Found attendent and had him run it through. More

by BOBBYJULY Verified Customer Verified Customer

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Outstanding customer service from Josh Bruce I had received a postcard about the service that I needed I made the appointment a month earlier and forgot about it Josh called me that day to remind me received a postcard about the service that I needed I made the appointment a month earlier and forgot about it Josh called me that day to remind me I had an appointment More

by TRENACE717 Verified Customer Verified Customer

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They were very responsive and detailed in their explanation of what was being done and the time needed to complete the visit. I was impressed. explanation of what was being done and the time needed to complete the visit. I was impressed. More

by JDEIB Verified Customer Verified Customer

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quick appointment. work completed in a timely manner not much more to say everything is good to go. bought my truck at ganley. probably buy there again not much more to say everything is good to go. bought my truck at ganley. probably buy there again More

by ROCKYSWENE Verified Customer Verified Customer

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Great service. I think it was a little pricey for what I had done but over all, I was satisfied with the service. Oh I had to ask for a car wash which I thought was always complimentary. had done but over all, I was satisfied with the service. Oh I had to ask for a car wash which I thought was always complimentary. More

by RENE6371 Verified Customer Verified Customer

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Jared has always been wonderful and helps with whatever we need. Josh in service was great when we had our venza towed out there. But I’m not very fond of Lisa in service. She was very defensive saying my we need. Josh in service was great when we had our venza towed out there. But I’m not very fond of Lisa in service. She was very defensive saying my car was fine when it left the lot after the 5000 mile servicing. She wouldn’t listen to what I was saying and was on the verge of being rude. I will ask for a different service person or go to another dealership for my service for my venza. I knew there was something wrong with my car when I brought it in for the 5000 checkup but kept being told they couldn’t find anything wrong. When you drive a car every day, you know when something is wrong. Now look what happened! Could be major problem that might have been avoided. More

by DSHOMN Verified Customer Verified Customer

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Your team did a great job for me. They met me promptly and assisted me in a very timely manner with my loaner vehicle. I very much appreciated their expertise. and assisted me in a very timely manner with my loaner vehicle. I very much appreciated their expertise. More

by BGLINKA Verified Customer Verified Customer

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I had my. Oil changed and tires rotated. Josh Bruce was my technician. Also I have dealt with. Gary Fritch ( in sales ). I have always. Had great service with this dealership. I had a recall I didn’t know my technician. Also I have dealt with. Gary Fritch ( in sales ). I have always. Had great service with this dealership. I had a recall I didn’t know about and Josh made sure he called parts. And had it done. ... also. Gary. F. Has gone way out of his way to show. Me. Cars. More

by Sara0429 Verified Customer Verified Customer

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