Josh Clarke | Page 12

Over all the sales rep did a good job but finance dropped the ball and it took over 30 days to get the loan funded and collect the title work. I reached out to finance several times and no one ever called me the ball and it took over 30 days to get the loan funded and collect the title work. I reached out to finance several times and no one ever called me back regarding wanting know why the loan had not been funded. The way I found out was from Truity as they could see the loan but was kicked to the dealer for corrected paper work. Had to make my first payment by calling the CU to set up my account since I never received any in the mail. Not happy with this BTW More

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We bought a new car and they were very helpful. Josh helped us and he was kind and patient. Very happy with that! The service department though has gone down - twice the person who helped us never co helped us and he was kind and patient. Very happy with that! The service department though has gone down - twice the person who helped us never contacted us while our car was with them. We waited for more than 2 hours each of the 2 times to check and the car was done but both times they never kept us informed on what was happening and when the car was ready. Very disappointed in the strong fall in the service department. One of the two times, the agent who has been mine for quite some time had gone for the lunch/day and my car was ready and I waited for almost 3 hours. Both times no updates for the 2-3 hours or tell us when it was ready. More

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Josh was absolutely great, attentive, thorough, pleasant, and knowledgeable. Kyle in finance was great as well. This is my fifth Subaru, great cars, great dealership. and knowledgeable. Kyle in finance was great as well. This is my fifth Subaru, great cars, great dealership. More

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The best car buying experience ever! I am excited to be in the Ferguson Subaru family! in the Ferguson Subaru family! More

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It was an experience I was really dreading but once I started interacting with Josh it was great. If I had to do all over again I would. Thanks Josh for making my car experience a great experience. started interacting with Josh it was great. If I had to do all over again I would. Thanks Josh for making my car experience a great experience. More

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Josh was an awesome help from the first time on our first phone call. Since our situation involved a totaled car we needed to get another vehicle quickly. Our Subaru dealership here in Fayetteville did not phone call. Since our situation involved a totaled car we needed to get another vehicle quickly. Our Subaru dealership here in Fayetteville did not have any Foresters. We would have liked to do business here so we were a little concerned. We already knew stock would be low anywhere. We were excited to hear that the car Ferguson had was almost just like our previous car. Josh helped us reserve the car by doing a 500 dollar down payment. Josh was so helpful when we arrived in Broken Arrow. He was very professional, knowledgeable and personable. We were impressed by everyone we dealt with at Ferguson. Darrell was also good to deal with. His details in describing our options of the warranty were clear and detailed. He was also professional,knowledgeable and personable. At this point we are satisfied with our purchase and would recommend this dealership highly. Nan and Joe Loman More

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Josh Clarke and Ferguson Subaru were amazing! Very professional and did everything for me to get what I needed! professional and did everything for me to get what I needed! More

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Best car buying experience. Very helpful and friendly. Will buy here again!!! Love the car and very excited to go on my next vacation with my family! Will buy here again!!! Love the car and very excited to go on my next vacation with my family! More

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Ferguson has been an super car buying experience. This is our 2nd car purchase from here. Very pleased. Will certainly do business here in the future. our 2nd car purchase from here. Very pleased. Will certainly do business here in the future. More

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Josh was very professional, I enjoyed his personalized video, I bought a great Suberu Forester Sport for a great price. Sue in the finance department was great too….thank you so much Darla Burton video, I bought a great Suberu Forester Sport for a great price. Sue in the finance department was great too….thank you so much Darla Burton More

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