Josh Elkins | Page 28

Honest, Professional, Quick Walked in for an oil change in my 2013 corvette. Walked out with a 2017 stingray. I've seen Todd around the dealership during other visits and this ti Walked in for an oil change in my 2013 corvette. Walked out with a 2017 stingray. I've seen Todd around the dealership during other visits and this time I jokingly asked him If I could leave my white vette in the service garage and leave with the show room stingray. Without hesitation he said "sure, lets make it happen, come take a seat for a moment." Who knew I'd never see the white corvette I brought in for a simple service visit which by the way, as always was a very pleasurable check-in experience. I'm not sure how he was able to hit my target number and get me in and out of the dealership in only a couple hours but he made it happen, as promised. From the very start he told me the absolute best finance numbers I was able to get with my trade-in. I was very comfortable with the new payment especially after he linked me up with an insurance agency who saved me tremendously on my annual coverage. I now own one of my dream cars and Todd and the Elkins Crew made it happen. It's nice knowing I have my goto salesman forever . I appreciate being taken care of and now hounded at the door like I am at other dealerships. If you are not loyal to a sales professional at Elkins chevy, there's absolutely no reason not to work with the best. Ask for Todd. More

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Amazing customer service and work! This is my first lease with Elkins on a Camaro and I could NOT be happier! Not only have they helped me decide on the right car for me, they worked wi This is my first lease with Elkins on a Camaro and I could NOT be happier! Not only have they helped me decide on the right car for me, they worked with my payments and anytime I need an oil change, service job, ANYTHING they are incredibly helpful and knowledgeable. My entire family leases now from Elkins, and though my lease is up in a few months I cannot wait to sign a new agreement! I could not say enough gr at things about their customer service, work, staff and the company overall! HIGHLY RECOMMENDED!!! More

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My 2017 Silverado HD 2500 High Country I have enjoyed buying my Cars and Trucks from Elkins Chevy for so many years now that I've actually lost count of how many vehicles I've bought from t I have enjoyed buying my Cars and Trucks from Elkins Chevy for so many years now that I've actually lost count of how many vehicles I've bought from this family. I've worked with every one from Mike,Adam & Josh Elkins, to Bob Borman and now Bill Weiler, They are the best people to buy from and have your Chevy vehicle serviced Another Happy Customer, Again More

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Repeat Business This is my second purchase from Elkins Chevrolet in Marlton. I bought a 2015 Malibu from them brand new in July 2015. I was in a terrible car accide This is my second purchase from Elkins Chevrolet in Marlton. I bought a 2015 Malibu from them brand new in July 2015. I was in a terrible car accident in December 2016. My car was totaled, but that machine is the reason I can still be here. Once I was cleared to drive, after 4 months of being unable, the first place I went to was Elkins to test drive another Malibu. I walk in, and my previous salesman Mike Montez remembered who I was without needing a computer to pull up my information. He got me in a car, and two days later I picked it up. The level of customer service is completely unmatched, as they truly care about the customers. To show you how friendly they are, I picked up my new car on my birthday, and they had balloons for me. Those little things really make it an experience, and not just a process. Lisa in finance made the paperwork as quick and as painless as possible. Major thank you to the Elkins Family for making this as easy as possible. As long as there's an Elkins in that builiding, that's where I'll buy my cars. More

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Corrected a very annoying and hard to figure out problem After first taking my truck to my regular mechanic who is very good but he could not solvent a bad vibration problem that I was having with my Silvera After first taking my truck to my regular mechanic who is very good but he could not solvent a bad vibration problem that I was having with my Silverado. But the mechanic at Elkins knew very quickly what it was an fixed the problem 100%! The annoying vibration is gone, the truck feeling brand new. I could not be happier. Thank You Elkins!!! More

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Convenient, Friendly, & Easy! I never go to dealerships because of having the fear of being attacked by salesman the moment my car pulls on the lot, paying triple the amount for a I never go to dealerships because of having the fear of being attacked by salesman the moment my car pulls on the lot, paying triple the amount for a basic oil change, and the uncomfortable - forceful - upselling strategies of the service writers. I actually don't even have a Chevy and was recommended to give them a shot at service anyways. I mad an early morning appointment with Josh and he was sharp at 7:30am the moment I walked in the door. I was already feeling uptight about being late to work and Josh instantly took that feeling away when he gave me the option of getting a ride to work and picked up whenever I was finished to get my car. This was huge because it was one less thing I had to worry about. After the simple, quick 5 minute checkin process. He introduced me to my courtesy driver and I was off to work. I had an hour or so to kill around 1pm, I called the dealership and within 15 mins I was picked up. When I arrived, Josh was finishing up with a customer and the Sales manager Adam happened to welcome me, and offered me a bottle of water. It was nice to be offered water and not harassed to go on a test drive. It was a good feeling to see all the Elkins team members (lot attendants, service writers, sales, and clerical) working together. Seemed like a great working environment. A few minutes go by and it was nice to have Josh walk over and get me rather then screaming my name on the loud speaker. The oil change was priced almost exactly what I always have paid and instead of trying to get a few extra hundred off me, he said on your next oil change visit we can discuss putting on some quality inexpensive tires and its something to take a look at down the road - rather then making me feel guilty or uncomfortable into replacing them on the spot. My lease ends in a year and I did see some pretty toys on the lot. I'm looking forward to working with an Elkins sales associate on the purchase of a new vehicle when my lease ends. Thanks again for a really enjoyable experience. More

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Warranty Service As always , every time I visit Elkins for certified service they make sure you are taken care of the first time. I recently had work done that I had t As always , every time I visit Elkins for certified service they make sure you are taken care of the first time. I recently had work done that I had to leave my truck and Josh made sure I had a rental and gave me updates on the progress of the work as promised. Everything is ran like a fine tuned machine in the service department. Keep up the great work ! More

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car service with elkins I have been a customer with elkins since 2009 and found them to be a very knowledgeable and courteous staff. A very friendly and pleasant atmosphere I have been a customer with elkins since 2009 and found them to be a very knowledgeable and courteous staff. A very friendly and pleasant atmosphere. More

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Mark Shaw the best experience I have ever had Mark Shaw and Elkins Chevrolet makes you feel like you want to buy a car or truck every other day. What I mean is that they make you feel like part of Mark Shaw and Elkins Chevrolet makes you feel like you want to buy a car or truck every other day. What I mean is that they make you feel like part of there family. They treat you like they are gonna see you for the rest of your life. They know sometimes people like other brands but the experience they give you will make you a Chevrolet lover for life. The Pre-owned side is the best around. Don't sell yourself short go see Mark Shaw and the Elkins Family. The best Experience you will ever have buying or leasing a vehicle!! More

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Excellent Customer Service Traveling from Norfolk to Toms River NJ today for a family furneral my oil pressure dropped to zero & check engine light came on. I got off the NJ Tu Traveling from Norfolk to Toms River NJ today for a family furneral my oil pressure dropped to zero & check engine light came on. I got off the NJ Turnpike & googled Chevy Dealers, at 5pm. Thankfully I arrived at Elkins Chevrolet & was greated by Josh. I wanted a diagnosis of how bad it was & could I travel with the problem? Not only did I get a quick diagnosis Elkins Chevrolet service was open till 9PM. Josh reduced my anxiety-had his mechanic fix the problem & I was back on the NJ Turnpike by 7PM. As I reflect back on this event I see that Josh's last name is Elkins. No doubt that customer service is in his genes. Thank you Josh & Elkins Chevrolet- as I drove past the closed dealership in Mt Holly & was lucky to find Elkins Chevrolet ready to serve any Chevrolet owner. Sincirely, Bob 2005 Chevy Silverado owner! More

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