Josh Federico | Page 5

Mostly a good experience except for financing. Morgan got incredibly aggressive trying to sell me a warranty i didn’t want. Telling me bluntly the entertainment system is going to fail and i was m Morgan got incredibly aggressive trying to sell me a warranty i didn’t want. Telling me bluntly the entertainment system is going to fail and i was making the wrong decision was not a sales tactic i appreciated one bit. Warranties are a risk vs reward situation, i’m comfortable with the risk of not getting one. I feel bad for the people who get bullied into warranties by her if she treats everyone this way. Her demeanor completely changed after i didn’t buy it and made the rest of the experience in her office quite uncomfortable. i couldn’t wait to get out of there. Josh was awesome though! Super nice and quick to answer any questions during the sales process. More

by Brian Verified Customer Verified Customer

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I visited several dealerships, and Groove gave me, by far, the easiest and most stress-free experience. Josh was great. Highly recommend. far, the easiest and most stress-free experience. Josh was great. Highly recommend. More

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Made it easy for a military family to get a subaru from their dealership even when it was in transit! Thank you Josh Again we truly and greatly appreciate it! their dealership even when it was in transit! Thank you Josh Again we truly and greatly appreciate it! More

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efficiency at all steps of the process - we knew what we wanted, they got it done quickly. wanted, they got it done quickly. More

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Josh and the team were helpful, courteous and patient. I felt very comfortable doing business with them. I felt very comfortable doing business with them. More

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Josh was super helpful! Made buying a breeze! Thank you and great job a a Made buying a breeze! Thank you and great job a a More

by douglashelbig Verified Customer Verified Customer

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Great. Fantastic. Accommodating. Pleasant. Friendly. Nice. Fast. Knowledgeable. Experts. Good. Caring. Considerate. Flexible. Above and beyond. Fantastic. Accommodating. Pleasant. Friendly. Nice. Fast. Knowledgeable. Experts. Good. Caring. Considerate. Flexible. Above and beyond. More

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I had a wonderful experience purchasing my subaru from this groove Subaru location. I worked, mainly with two salesman. One is named Moses and the other is named Josh. Moses worked with me on a lot of the this groove Subaru location. I worked, mainly with two salesman. One is named Moses and the other is named Josh. Moses worked with me on a lot of the pre-sale stuff and Josh on completing the sale and also working with me afterwards. I feel they both went above and beyond to make sure that I, not only found a vehicle that fit my needs exactly, but also that all of my particular questions were answered even after I purchased the car! I had been to 3 dealerships prior to this and felt most taken care of at Groove. They even had a phone charging station for me to use at their dealership. Again above and beyond stuff. As a prior retail sales manager I would recommend them both More

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Josh and all the staff did a great job. Friendly and professional. Made the experience easy and enjoyable. Friendly and professional. Made the experience easy and enjoyable. More

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From the time I called the dealership and talked to Josh, inquiring about the car to the final handshake, he made the entire experience as easy as possible. I feel I got a fair value for my trade in and inquiring about the car to the final handshake, he made the entire experience as easy as possible. I feel I got a fair value for my trade in and they worked with me on financing for my new one. Never felt any pressure, just wanting me to feel comfortable with my purchase. 15/10 recommend. More

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