Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 14

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
148 Reviews
4.7

148 Reviews

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148 Reviews of Josh Grant

October 31, 2022

Dealership Rating
Employee Rating

I was waiting in the waiting area for 2 hours for an oil change & tire rotation the should have only taken 30 minutes. They did not appear very busy because there was only one other person in the waiting ar More

by skiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 30, 2022

Dealership Rating
Employee Rating

It was fine they didn’t really call me when it was done. So that’s my only qualm More

by MALIACARPENTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Nov 06, 2022

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care! Thank you for your business, we appreciate you as a Hawk customer!

October 28, 2022

Dealership Rating
Employee Rating

Service department called me the day before to remind me and confirm my scheduled maintenance. Updated me throughout the day on the status of my F150, provided shuttle service, and followed up the next day More

by JOE@FLYAIRBOSS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

Nov 03, 2022

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

October 23, 2022

Dealership Rating
Employee Rating

Terrible, they don't even service there own vehicles. BEWARE, DO NOT USE THIS DEALERSHIP. More

by KELLOGG7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

October 20, 2022

Dealership Rating
Employee Rating

Seemed a little slow for just an oil change. They were busy, but seating area seems small for people waiting. More

by brianh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your business, we appreciate you as a Hawk customer!

October 12, 2022

Dealership Rating
Employee Rating

The Techs in the Quick service where great. It was a long wait because of a lack of Techs. More

by kevinandkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

Oct 16, 2022

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

October 12, 2022

Dealership Rating
Employee Rating

The Hawk team is fast and efficient providing great service, customer experience, and is my preferred dealer for my F-150! More

by jhshubat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Oct 16, 2022

Hawk Ford of St. Charles responded

The Hawk team is fast and efficient providing great.

October 08, 2022

Dealership Rating
Employee Rating

They were very helpful and friendly in all areas of service. I would highly recommend them. More

by DMMAROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta

Oct 12, 2022

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2022

Dealership Rating
Employee Rating

This is a great location to stop in and get your oil changed. They took great care of my vehicle and I will return with my other Ford. More

by b0dybagz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Oct 11, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Thank you for your business, we appreciate you as a Hawk customer!

September 27, 2022

Dealership Rating
Employee Rating

Went in for a OGF and then had to get my lug nits replaced, due to some potential rusting issues. Took a tad longer than expected, but it got done. More

by MTIMES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Monique Case

Sep 29, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Thank you for your business, we appreciate you as a Hawk customer!

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