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Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 15

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.6
155 Reviews
4.6

155 Reviews

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155 Reviews of Josh Grant

October 23, 2022

Dealership Rating
Employee Rating

Terrible, they don't even service there own vehicles. BEWARE, DO NOT USE THIS DEALERSHIP. More

by KELLOGG7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

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October 20, 2022

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Employee Rating

Seemed a little slow for just an oil change. They were busy, but seating area seems small for people waiting. More

by brianh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 24, 2022

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your business, we appreciate you as a Hawk customer!

October 12, 2022

Dealership Rating
Employee Rating

The Techs in the Quick service where great. It was a long wait because of a lack of Techs. More

by kevinandkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

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Oct 16, 2022

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

October 12, 2022

Dealership Rating
Employee Rating

The Hawk team is fast and efficient providing great service, customer experience, and is my preferred dealer for my F-150! More

by jhshubat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

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Oct 16, 2022

Hawk Ford of St. Charles responded

The Hawk team is fast and efficient providing great.

October 08, 2022

Dealership Rating
Employee Rating

They were very helpful and friendly in all areas of service. I would highly recommend them. More

by DMMAROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta

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Oct 12, 2022

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2022

Dealership Rating
Employee Rating

This is a great location to stop in and get your oil changed. They took great care of my vehicle and I will return with my other Ford. More

by b0dybagz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

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Oct 11, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Thank you for your business, we appreciate you as a Hawk customer!

September 27, 2022

Dealership Rating
Employee Rating

Went in for a OGF and then had to get my lug nits replaced, due to some potential rusting issues. Took a tad longer than expected, but it got done. More

by MTIMES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Monique Case

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Sep 29, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Thank you for your business, we appreciate you as a Hawk customer!

September 16, 2022

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Employee Rating

Great service and way above the rest of the dealerships I’ve been to in the past! They own your problem and go above and beyond to your satisfaction A++ in my book! Will come to Hawk whenever I need real More

by DEBBIE.BEHRENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

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Sep 18, 2022

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Thank you for your business, we appreciate you as a Hawk customer!

September 07, 2022

Dealership Rating
Employee Rating

Waited one hour and 45 minutes for an oil change and tire rotation. Was extremely disappointed. More

by twojakesplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Connor Brown

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Sep 08, 2022

Hawk Ford of St. Charles responded

Good Afternoon, My name is Jessica, I am one of the Managers at Hawk Ford of St. Charles. I apologize that you had to wait so long for an oil change and tire rotation, it should not have taken that long. Can you please call me directly at 630-584-1800 ext. 830 when you have a chance? I would like the opportunity to speak with you, it will be quick. Thank you in advance! Jessica Born Guest Experience Manager Hawk Ford of St. Charles 630-584-1800 ext. 830 Jessica.born@hawkauto.com

August 26, 2022

Dealership Rating
Employee Rating

Service was quick. The tech was professional. The experience was above average. Glad to be with Hawk More

by DEPADOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 29, 2022

Hawk Ford of St. Charles responded

Hello there! Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care! Thank you for your business, we appreciate you as a Hawk customer!

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