Josh Herington
Josh Herington at York Chrysler Dodge Jeep Ram of Plainfield
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Josh Herington | Page 10

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.4
106 Reviews

Currently a reformed Hoosier, I have been in many facets of the automotive industry for 12 years and counting! From operating a towing company, to managing an express lane and now as a full-time Service Advisor, I've experienced and overcome many obstacles that this industry has set in my path. This is my 5th year as a certified advisor with Chrysler and I look forward to many more years of growth within the automotive field!

Dealership Experience

1 yr, 3 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Mopar Expert 2019

Top 3 - Nationwide Mopar Sales & Service 2019

4.4

106 Reviews

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106 Reviews of Josh Herington

July 21, 2023

Dealership Rating
Employee Rating

Very courteous and knowledgeable salesman. Second vehicle purchased, and would have no hesitancy to buy another! Will definitely suggest to family and friends to do the same. More

by cactisteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Lammer, Rodney Taylor , Joshua Cohen, Sean McDermott, Nicole Pedroza, Michael Stafford, Rodney Taylor

Jul 24, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

July 08, 2023

Dealership Rating
Employee Rating

Great communication. I have a suggestion. When someone drops their car off for repairs, only keep the car key. My car runs great! Thank you 😊 More

by autumnrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

July 06, 2023

Dealership Rating
Employee Rating

We were having to unexpectedly replace a vehicle and went to York because their service department has taken such good care of us. We had the same excellent treatment in our purchase! Even as we went to our More

by Mgustafson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rodney Taylor, Matt O'Brien, Miguel Squadrito , Sean McDermott, Rodney Taylor, Bridget Thomas, Steve Wheat

Jul 07, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager

June 30, 2023

Dealership Rating
Employee Rating

This deals hip has certified mechanic that do very detailed inspection of your vehicle. Ver professional service department. More

by gscissorhands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito , Bridget Thomas, Steve Wheat

Jul 03, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

June 29, 2023

Dealership Rating
Employee Rating

Called for service on my truck, they were able to get it in and out quickly. More

by TROYER81
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Morganne

Jun 29, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

June 27, 2023

Dealership Rating
Employee Rating

I have been a customer for 10 years and I'm very happy with the new ownership. More

by PHILLIPS1960
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team, and we look forward to working with you again. Jamie Freeman Service Manager

June 25, 2023

Dealership Rating
Employee Rating

They had my van for 11 weeks. Very little communication unless I contacted them. Once they finally started working on it, it was done within a week. I realize they had to work wit More

by Angela
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien

Jun 26, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Angela, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Jamie Freeman Service Manager

June 21, 2023

Dealership Rating
Employee Rating

I feel like you we very friendly and honest with me I looked over all the paper work and numbers involved in our trade, all was in order. Everyone had their job and did it well. Rodney did everything pos More

by Jackson limp
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cathy Lammer, Rodney Taylor , Joshua Cohen, Michael Stafford, Rodney Taylor, Steve Wheat

Jun 22, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear that Rodney and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle! If there is anything we can assist you with in the future, please let us know. Rick Haeick General Manager

June 17, 2023

Dealership Rating
Employee Rating

Didn't fix all that was requested, didn't honor online pricing, took way longer than stated More

by gwmcsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diane Anderson

Jun 22, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

June 17, 2023

Dealership Rating
Employee Rating

Didn't fix all that was requested, took way to long, didn't honor on line pricing More

by gwmcsowers
Recommend Dealer
No

Other Employees Tagged: Diane Anderson

Jun 22, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Haeick rhaeick@yorkautomotive.com

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