Josh Herington
Josh Herington at York Chrysler Dodge Jeep Ram of Plainfield
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Josh Herington | Page 11

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.4
109 Reviews

Currently a reformed Hoosier, I have been in many facets of the automotive industry for 12 years and counting! From operating a towing company, to managing an express lane and now as a full-time Service Advisor, I've experienced and overcome many obstacles that this industry has set in my path. This is my 5th year as a certified advisor with Chrysler and I look forward to many more years of growth within the automotive field!

Dealership Experience

1 yr, 4 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Mopar Expert 2019

Top 3 - Nationwide Mopar Sales & Service 2019

4.4

109 Reviews

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109 Reviews of Josh Herington

June 21, 2023

Dealership Rating
Employee Rating

I feel like you we very friendly and honest with me I looked over all the paper work and numbers involved in our trade, all was in order. Everyone had their job and did it well. Rodney did everything pos More

by Jackson limp
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cathy Lammer, Rodney Taylor , Joshua Cohen, Michael Stafford, Rodney Taylor, Steve Wheat

Jun 22, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear that Rodney and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle! If there is anything we can assist you with in the future, please let us know. Rick Haeick General Manager

June 17, 2023

Dealership Rating
Employee Rating

Didn't fix all that was requested, took way to long, didn't honor on line pricing More

by gwmcsowers
Recommend Dealer
No

Other Employees Tagged: Diane Anderson

Jun 22, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Haeick rhaeick@yorkautomotive.com

June 17, 2023

Dealership Rating
Employee Rating

Didn't fix all that was requested, didn't honor online pricing, took way longer than stated More

by gwmcsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diane Anderson

Jun 22, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

June 16, 2023

Dealership Rating
Employee Rating

Weren't able to fix everything, took way toblong and Did not address all issues. VERY EXPENS8VE More

by gwmcsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diane Anderson

Jun 20, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com

June 16, 2023

Dealership Rating
Employee Rating

They keep up to time with excellent maintenance job ,good customer care service, take time to listen to you and get the job done More

by Oshofowowehakeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Clos, Matt O'Brien, Jamie Freeman , Miguel Squadrito , Diane Anderson, Joshua Cohen, Rick Haeick, Bridget Thomas, Steve Wheat

Jun 17, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

June 13, 2023

Dealership Rating
Employee Rating

Clean waiting room with comfortable chairs. Staff was friendly and courteous. Time of wait was minimal for service. More

by THOM4584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist was very nice

Jun 14, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

June 08, 2023

Dealership Rating
Employee Rating

My tires were fine when I went in then on the way home a tire indicated low pressure. Luckily I have an air compressor. NOT HAPPY More

by DSCHINDLER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt O'Brien, Miguel Squadrito , Bridget Thomas, Steve Wheat

Jun 12, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick rhaeick@yorkautomotive.com

June 08, 2023

Dealership Rating
Employee Rating

On time, excellent work. Great owners. Service writers know their job! Cashier friendly and efficient More

by n47tp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Murphy

Jun 09, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brian McNamee Service Manager

June 08, 2023

Dealership Rating
Employee Rating

In April I purchased a 2022 ram, 1500 black widow. Within two weeks, my door light that shines down on the pavement. That is a spider/black widow went out. I came in to customer service and showed the More

by PENNINGTON_DONALD_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Donald, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com

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