Josh Herlo | Page 10

Our sales person Anna was very nice and helpful. Also the manager John very helpful Also the manager John very helpful More

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Buying my 7th car from Gurnee Hyundai thank you Andres and Leo so much always a satisfied customer! and Leo so much always a satisfied customer! More

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Gracias a Andres que me ayudo encontrar un carro nuevo para mi hija saliendo muy feliz! para mi hija saliendo muy feliz! More

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Stay clear of this dealership. Horrible experience all around. Be aware and stay away from these scam artists. Foolishly, I thought the days of slimy car salesmen were over, Horrible experience all around. Be aware and stay away from these scam artists. Foolishly, I thought the days of slimy car salesmen were over, unfortunately, I was dead wrong. Once I arrive at the “dealership”, I found that the fair online price (Cargurus) required an additional $3000 in useless accessories including a fee of $2,495 for paint protection (the vehicle has multiple scratches) and a fee of $650 for a LoJack system that does not work. Regardless, my son fell in love with the vehicle so we decided to purchase it. Then somehow during the financing process an additional $2K was added to the overall price of the car that wiped out the value of his trade-in vehicle. When my son and I called and questioned the discrepancy a day later we were given the runaround by the dealership staff who would not call us back to address our concerns. Two days later we visited the dealership for the third time in person and left in shock at how our salesman Rodger lied to our face and how the slimy manager, Leonides condescendingly responded to our concerns. I understand that car dealers need to make a profit but give me a break! This dealership did nothing but destroy the reputation of the trusted Rohrman Auto Group name by price gouging a first-time buyer out of roughly $1800, which they most likely would have made back 10-fold in service and repeat future business. Instead, all that Gurnee Hyundai will receive is additional horrible business reviews. Doubt they will care, I guess the days of slimy car salesmen will continue to live on at Gurnee Hyundai. More

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Kevin Is A great gave me a good deal helped me out so much i m impressed and happy by his overall appearance and service /respect ❤️❤️ Kevin U R Great❤️ much i m impressed and happy by his overall appearance and service /respect ❤️❤️ Kevin U R Great❤️ More

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Buying a vehicle from this location was super easy and flawless. Very friendly staff. 100% recommend flawless. Very friendly staff. 100% recommend More

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Gracias me ayudaron mucho en mi compra de mi nuevo carro mi dieron un muy buen trato mi dieron un muy buen trato More

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My experience was great . Everyone was so helpful and attentive. Roger was a pleasure to work with. Definitely would recommend! 😄 Everyone was so helpful and attentive. Roger was a pleasure to work with. Definitely would recommend! 😄 More

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Muchas gracias a Andres que me ayudo a comprar mi Nuevo carro! Saliendo may feliz! carro! Saliendo may feliz! More

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I felt like family when we walked in and were looking to trade in our vehicle. Seamless process, went for a test drive, answered all my questions, and not once did I feel pressured. I’ll be back here to pur trade in our vehicle. Seamless process, went for a test drive, answered all my questions, and not once did I feel pressured. I’ll be back here to purchase another vehicle for years to come! More

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