Josh Hough | Page 19

Fast, friendly, efficient service. I was able to work out all the specifics of the deal by email, and then picked the car up. Was out the door in under two hours! I was able to work out all the specifics of the deal by email, and then picked the car up. Was out the door in under two hours! More

by virusdoc Verified Customer Verified Customer

Report | Print

Everyone was very nice. Explained everything we needed to know in detail. Left happy in a new car. Explained everything we needed to know in detail. Left happy in a new car. More

by katie_iven Verified Customer Verified Customer

Report | Print

Great experience with everyone at Kia. I love my car and look forward to enjoying it for years. Thanks I love my car and look forward to enjoying it for years. Thanks More

by smokeatr24 Verified Customer Verified Customer

Report | Print

Had a fun experience and my sales guy Josh Hough was amazing. Explained everything about my new car and showed me how it worked. Sales team is awesome but the service department is absolutely horrible. amazing. Explained everything about my new car and showed me how it worked. Sales team is awesome but the service department is absolutely horrible. On Wednesday February 7th I was leaving work and my brand new car that I purchased on Jan 18th was dead I got a ride home and to work the next day and we jumped the car it ran then died a co worker put a battery charger on the car so I could bring it to Lou Fusz for them to look at. I was told nothing was wrong by Zach but if it happened again call Kia roadside assistance and have it towed to the dealership. On Saturday February 10th it did it again and I was stranded in the parking lot in the cold for 2 hours while I waited for the tow truck. I was without a car all weekend. On Monday I sent a message about my car no response finally the nice lady that answers the service phone got me in touch with someone they told me that my car was there and they would get it looked at. Never heard anything again until I called at 4:15 pm and was told that my car was next inline to be looked at but they close at 6 pm. I said you’ve had my car all day and I was told that they had people who had appointments and recall issues that was taken care of first. The gentleman I spoke to was very rude I asked about a rental car and was told there was none. I asked how I was suppose to get home and nothing. Asked if I was going to be reimbursed for being without a car and money I had to pay for rides and nothing. I got a ride up to the dealership and was going to give back this car that I had for only 3 weeks and found out it was done that they replaced the battery. I asked the sales manager to have the service manager call me to discuss what had happened but guess what no phone call. I was without a car for 3 days I had to pay someone to come get me and take me back and forth to work and to the dealership. Wasn’t offered any kind of reimbursement. Take my advise and do not buy a car from here. The great sales staff does not out way the extremely horrible service department. I will be taking my car to a different Kia dealership going forward. More

Report | Print

They worked with me to get an acceptable deal and didn't give me any run around. give me any run around. More

by Rholland2002 Verified Customer Verified Customer

Report | Print

We had a great experience! The staff was great and worked with us to help get the vehicle we wanted! The staff was great and worked with us to help get the vehicle we wanted! More

by whitnie_2294 Verified Customer Verified Customer

Report | Print

Robert Schulz was good to work with. I would recommend him to anyone when buying a Kia. I would recommend him to anyone when buying a Kia. More

Report | Print

From the moment we walked into the dealership we were impressed .Josh and Curtis were both excellent to deal with . They both went way beyond to answer questions and explain every aspect of the financing impressed .Josh and Curtis were both excellent to deal with . They both went way beyond to answer questions and explain every aspect of the financing , extended warranties and every option on the vehicle and how they work. At no time did we feel pressured to purchase . Josh and Curtis REALLY , made purchasing our new vehicle a pleasant experience . We will recommend anyone considering the purchase of a Kia to both Josh and Curtis . Thank you both and Lou Fusz Kia Jeff and Leslie More

by smokeatr24 Verified Customer Verified Customer

Report | Print

Josh was very helpful in arranging a test drive and explaining features available on the vehicle. Curtis was easy to work with securing financing. explaining features available on the vehicle. Curtis was easy to work with securing financing. More

by stlbarry Verified Customer Verified Customer

Report | Print

Amazing dealership, made me feel comfortable on purchasing a car. Josh especially was just the perfect person, he made my first car experience even better. purchasing a car. Josh especially was just the perfect person, he made my first car experience even better. More

by j.deana22 Verified Customer Verified Customer

Report | Print