Josh Janda
Josh Janda at Team Volkswagen & Audi Northwest Indiana

Josh Janda | Page 4

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.8
37 Reviews

Dealership Experience

8 yrs, 7 mos

4.8

37 Reviews

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37 Reviews of Josh Janda

April 22, 2026

Dealership Rating
Employee Rating

My car still doesn't run right. Left front tire feels wobbly and now I have a grinding noise when I apply brakes. Will try another dealer. Been to your place twice More

by DLZBARAB1977
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Dave Brown

Apr 23, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 15, 2026

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Kept me informed. Very kind and had vehicle back when promised also washed and cleaned the vehicle. Went above and beyond More

by abrandl2
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with Josh and our team. We’re glad we kept you informed and returned your Volkswagen Tiguan on time, washed and ready to go. Your acknowledgment of the extra effort means a lot and we look forward to assisting you again.

April 12, 2026

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Fast, courteous, competent service. From the time I called to set up an appointment - to repair my VW Tiquan under warranty - to leaving my visit, the customer service was exemplary. More

by MICDOT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Dave Brown

Apr 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review. We’re pleased our team delivered fast, courteous, and competent service, from scheduling your appointment to completing your Volkswagen Tiguan warranty repair. Let us know anytime you need assistance again.

April 09, 2026

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My car was immediately taken in for the service requested which was an oil change. I appreciated the video inspection which was sent to me during the service. I was given options for additional services and More

by 1ROCKSTAR
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to receive a 5-star review on your Volkswagen Passat service. It’s great the oil change was handled right away and that the video inspection kept you informed. Josh is happy to have explained the additional service options clearly.

April 05, 2026

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Employee Rating

We bought the best car in the world from the best person in the world. He did not hesitate to answer any question my wife and I had during the buying process. On top of that, Bob explained what we needed to More

by michaelnordstrom85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2026

Team Volkswagen & Audi Northwest Indiana responded

How great to hear you’re enjoying your new Audi and that Bobby and our team answered every question. We appreciate your kind feedback and look forward to chatting again soon.

April 04, 2026

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I have consistently had excellent experiences with this dealership. The staff is professional, knowledgeable, and respectful, and they always provide reliable service. It’s clear they take pride in treatin More

by marafarrow1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that our team’s professionalism and knowledge have made each visit excellent. We take pride in providing reliable service and respectful interactions every time. Thank you for trusting us with your Audi and recommending our team to others.

April 03, 2026

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Employee Rating

This is the best place to service and Audi. Joe always takes care of me personally. Brian and the other mechanics take the time to explain everything to me and I am so appreciative of this pl More

by DQANGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Blake McCarty , Brian Sternberg

Apr 03, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with your Audi A6 service. It’s wonderful to hear that Joe and our technicians took the time to explain everything clearly. We appreciate your trust in us.

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