Josh Klein
Josh Klein at Lexus of Brookfield

Josh Klein

SALES

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

Contact Me
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rated
155 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

7 yrs, 7 mos

not yet
rated

155 Reviews

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155 Reviews of Josh Klein

April 10, 2026

Dealership Rating
Employee Rating

Josh Klein at Lexus of Brookfield made my car buying experience outstanding. Professional, knowledgeable, and truly customer-focused—highly recommend both Josh and the dealership for a hassle-free luxur More

by cungrodt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Zilvitis

April 09, 2026

Dealership Rating
Employee Rating

Excellent sales personnel. Interested in what the buyer is looking for and not what is available on the lot. Very accommodating and professional. More

by Rlautomation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2026

Lexus of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2022

Dealership Rating
Employee Rating

Jordan was amazing. No pressure, top service and treatment. You feel valued and the roses were a nice touch. More

by shbarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bell, Lexus Wade Technology Dept

Oct 23, 2022

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 11, 2022

Dealership Rating
Employee Rating

Very satisfied. Have leased 3 cars and bought one. Not as satisfied with their service dept. More

by 5andersonden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Strauss

Oct 13, 2022

Lexus of Brookfield responded

Thank you for taking the time to write and for so many stars. I am also happy for you to meet with our service manager Joe Pappalardo so we can even exceed your expectations. Please contact me or Joe Pappalardo at 262-797-2000 for any additional assistance. We truly value you and your feedback as we are always looking to improve.

October 06, 2022

Dealership Rating
Employee Rating

Bob was very nice and helpful. He did not use any pressure tactics and gave me honest answers to my questions. I would go back to Bob at Lexus if I had a need for another car. More

by Tstrunsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill

Oct 09, 2022

Lexus of Brookfield responded

Thank you for the kind words about Bob Hill. We think he is extra special too. Joe Palmisano, General Manager

October 05, 2022

Dealership Rating
Employee Rating

If you are looking to have an excellent car buying experience, then you should absolutely work with Isaac Campbell at Lexus of Brookfield!! He sets the bar high for himself and doesn't ever allow him More

by Sharon Heppe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Campbell , Lexus Wade Technology Dept

Oct 08, 2022

Lexus of Brookfield responded

Thank you so much for the outstanding review and for taking the time to write such a detailed account of your experience. We are pleased to hear of how Isaac, JJ, Lexus Wade and our team took special care of you. It is always nice to hear we exceeded your expectations and for their thorough communication during this exciting time. I am looking forward to sharing your review in an upcoming sales meeting. We know you have many choices and we are grateful you chose us. Respectfully, Joe Palmisano, General Manager.

October 04, 2022

Dealership Rating
Employee Rating

Waited for months and my local Lexus dealer could find what we wanted...they found what we wanted and I contacted the dealer. Told a while to build, but the Communications was great, flew and and drove i More

by Toolaide4fit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Branden Morris, Isaac Campbell

Oct 08, 2022

Lexus of Brookfield responded

Wow what a fun review to read. You totally made our day. Thank you for making the 1,200 mile trip to chose Lexus of Brookfield. We are honored to br your Lexus dealer today and any time in the future. We will also share your kind words in our upcoming sales meeting. Joe Palmisano, General Manager

October 01, 2022

Dealership Rating
Employee Rating

Andy was very helping in every way and made this car buying task almost enjoyable. I highly recommend buying from him. More

by Mothra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Aly, Andy Ratner

Oct 03, 2022

Lexus of Brookfield responded

Wow and so many stars! Andy will be excited to hear your positive review. Thank you for taking the time to share. Joe Palmisano, General Manager

October 01, 2022

Dealership Rating
Employee Rating

Al and JJ were great to work with. Very polite, prompt and efficient. Overall, a great experience. More

by Len
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Zinda

Oct 03, 2022

Lexus of Brookfield responded

Thank you for the 5 star review on Al and JJJ. They both take great pride in customer satisfaction so they will appreciate the recognition. Joe Palmisano, General Manager

September 29, 2022

Dealership Rating
Employee Rating

Had an excellent experience with John, he made the whole appointment a breeze and was honest about everything from start to finish! Could not recommend him enough to help you with your next purchase. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Schloegl

Oct 02, 2022

Lexus of Brookfield responded

Hi Phil, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities, and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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