Josh Lord | Page 4
Service Advisor
Key Chrysler Dodge RAM of Portsmouth
155 Greenleaf Ave
Portsmouth, NH 03801
178 Reviews
Write a Review178 Reviews of Josh Lord
June 04, 2025
The staff is always friendly and knowledgeable. They will take time to discuss the problems with my vehicle as well as share advice. They are also willing to be personal in their conversations They will take time to discuss the problems with my vehicle as well as share advice. They are also willing to be personal in their conversations More
Other Employees Tagged: Colin Mitchell
May 31, 2025
Service managers Mike and Iam were excellent in getting my car in and minimizing my wait time. Josh is excellent! He is the best Dodge tech I know! I trust him implicitly! I don't really know Iam, I t my car in and minimizing my wait time. Josh is excellent! He is the best Dodge tech I know! I trust him implicitly! I don't really know Iam, I think he is new, but I have dealt with Mike and Josh before and they are the reason I go to this dealership. More
Other Employees Tagged: Mike and Iam in Service are both great! 5 stars!!!!!
May 30, 2025
Great Service department staffed with great people. Excellent experience overall. First time Ram owner and Key has set the bar very high. Big thumbs up! Excellent experience overall. First time Ram owner and Key has set the bar very high. Big thumbs up! More
Other Employees Tagged: Colin Mitchell
May 24, 2025
Everyone was so friendly are courteous throughout the whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live 4 hours away and would buy another vehicle from the dealership because of the customer service I received. More
Other Employees Tagged: Robert Kempf, Paul Bandouveres, Jim Gergen, Bryan Nichols , Darren Bacon, Jonathan Jones "JJ", Jessica Kane, Killian Kondrup, Colin Mitchell
May 21, 2025
Service department was excellent to deal with in our emergency situation fleet vehicle down. Communication was clear and direct. Repairs were completed on time as promised. emergency situation fleet vehicle down. Communication was clear and direct. Repairs were completed on time as promised. More
Other Employees Tagged: Ewin Svc Writer
May 10, 2025
I was discouraged. This was the fourth time that I had my vehicle there for the same thing. They kept changing roof markers lights and charging me. The third time they This was the fourth time that I had my vehicle there for the same thing. They kept changing roof markers lights and charging me. The third time they charged me a diagnostic fee and told me it was the windshield that was leaking. I took it to glass shop and they said it was one one of the marker lights on the roof. I took it back to dealership and they changed marker lights. This has cost me over $1500.00 and the fact that the glass shop had to find which light was leaking isn’t very reassuring. I wish when I get charged diagnostic fees they can figure the problem out. I believe the technicians do a great job. More
Other Employees Tagged: Colin Mitchell
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