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Josh Marchan
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Josh Marchan | Page 14
Service Advisor
Mercedes-Benz of Baton Rouge
10949 Airline Hwy
Baton Rouge , LA 70816
140 Reviews
140 Reviews
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140 Reviews of Josh Marchan
June 20, 2017
Maintenance Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He was a pleasure to work with when having a service call on my car. More
by Josh2017
Helpful 
June 09, 2017
Professional and friendly I have chosen Mercedes-Benz of Baton Rouge because of their accommodating & friendly staff. I live much closer to a different Mercedes Benz dealer I have chosen Mercedes-Benz of Baton Rouge because of their accommodating & friendly staff. I live much closer to a different Mercedes Benz dealer , but, choose not to give them my business.. More
by Chaz72
Other Employees Tagged: Marjorie Reiff
April 16, 2017
Service I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to reschedule, and was squeezed in to get the job done. I was given an estimated time frame of when it will be ready, and had a complimentary shuttle ride until it was ready for pick up. Overall, I will give their service (5/5), and cudos to Josh, my service provider for providing exceptional customer service. More
by MB01
April 07, 2017
Expect the Best My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their deale My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their dealership has been courteous and professional in every respect. They have exceeded our expectation with each contact we've had. More
by Toad
Other Employees Tagged: Hess Crockett, Dan Davenport, Jessica Guice, Brandon Sharper , Ron Escoe, Erika Higginbotham, Marjorie Reiff, Devin Scott, Laine (spelled phonetically) who coordinated service and courtesy vehicle.
April 03, 2017
Great customer service. Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k servic Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k service done while I'm here. And because I had an appointment (thanks Devin) - a loaner was arranged. More
by nevans2
Other Employees Tagged: Devin Scott
December 26, 2016
Very helpful Have been to MBOBR to have issue with MB Apps resolved issue still exits. I am awaiting whatever updates need to be sent to dealer to manually instal Have been to MBOBR to have issue with MB Apps resolved issue still exits. I am awaiting whatever updates need to be sent to dealer to manually install on my C-Class, The staff has been very helpful but I want my product to work correctly, I did complain of a scratch left of my truck and Mr Davenport tried to polish scratches out but they are still there, More
by Rod
November 17, 2016
2013 GL350 I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order p I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order parts and now they just called 2 weeks after it was dropped off to tell me the timing belt kit is missing a part. The vehicle is under warranty but they say they don't have a loaner for me. They are wanting to send me to enterprise to rent a Chevy. Looks like this is what I should have bought since we don't seem to be able to get this vehicle back together. My experience from the time I purchased this vehicle from Mercedes of BR all the way to servicing of this vehicle has been less than positive. Josh is a nice guy but I'm just my vehicle back repaired correctly!! More
by Marc Robin
Other Employees Tagged: Scott McDaniel, Dan Davenport
November 07, 2016
Unbelievably helpful! Everyone from the receptionist to the technician that made our repairs was unbelievably polite and helpful! Can't thank everyone enough for getting u Everyone from the receptionist to the technician that made our repairs was unbelievably polite and helpful! Can't thank everyone enough for getting us back on the road as soon as they did! More
by Mississippit
Other Employees Tagged: D'Arcy Hines
October 26, 2016
almost perfect Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few t Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few things on detailing/wash--back not vacuumed out well /and dirt/grime on enterior of gate lift and doors-/etc -nothing I can not do -but hope next time to be done - More
by Bubbe6
Other Employees Tagged: Andrea Bridwell
October 06, 2016
exceptional From the moment I drove up I was greeted with professional and happy people. They gave me a loaner car to use for the day that was clean and in excel From the moment I drove up I was greeted with professional and happy people. They gave me a loaner car to use for the day that was clean and in excellent condition. More
by Leslie Doyle
