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Josh Pippin

Overview Reviews (41) Inventory (180)

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Josh Pippin

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Josh Pippin | Page 2

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

41 Reviews

Overview Reviews (41) Inventory (180)

4.8

41 Reviews

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41 Reviews of Josh Pippin

March 30, 2024

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Employee Rating

The service experience was great. Everything was performed in a timely manner. Service advisor was very accommodating. Everything was performed in a timely manner. Service advisor was very accommodating. More

by SCOTTSWINDELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Scott! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks involved in getting my Tacoma back on the road. Thanks More

by MICHAEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Steffanie McCarthy, Rachel Farrell

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Employee Rating

Knowledgeable Courteous detail oriented outstanding customer service complimentary coffee water Jim Norton Toyota takes care you. customer service complimentary coffee water Jim Norton Toyota takes care you. More

by hardcandykiss000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 22, 2024

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Employee Rating

The service at Jim Norton is always fast. They do a great job. We love going there. They do a great job. We love going there. More

by mamon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Jim Norton Toyota Tulsa responded

March 22, 2024

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Employee Rating

They were supposed to get me a rental car for a factory warranty issue and the service representative would not return my calls until they had the part in and could fix it on the forth day they had my car. warranty issue and the service representative would not return my calls until they had the part in and could fix it on the forth day they had my car. The service work itself was okay but keep in mind Jim Norton likes to charge a 25% over Toyota list prices on parts. More

by MYOUNG984

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Helpful 0

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Mar 25, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately we cannot identify you by your username and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

March 19, 2024

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Employee Rating

Went well and was on time. Being able to use wifi helps with keeping up on business while you wait. Being able to use wifi helps with keeping up on business while you wait. More

by karlawalters

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your marvelous feedback, Karla. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Courtney, Jim Norton Auto Group

March 17, 2024

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Employee Rating

I only had an oil change and that was completed promptly and the staff were all friendly and courteous. and the staff were all friendly and courteous. More

by RETIREDPERSON

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 10, 2024

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Employee Rating

I took my Tundra in for it’s complimentary service and went home with a brand new 4Runner! went home with a brand new 4Runner! More

by GRAYTCOTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Auston Foster

Helpful 0

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Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

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Employee Rating

Josh is the best! He was able to have multiple services completed in under an hour. Friendly faces and an efficient team is very much appreciated! He was able to have multiple services completed in under an hour. Friendly faces and an efficient team is very much appreciated! More

by MEENIE78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Dealership Rating

Employee Rating

David Holmes is the best service advisor. He is also my wife’s & goes above & beyond to make sure we’re taken care of. We don’t go anywhere else because David is just that good. He is also my wife’s & goes above & beyond to make sure we’re taken care of. We don’t go anywhere else because David is just that good. More

by jaaysanchez01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Kade Stuart, Zeb Freter

Helpful 0

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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that David assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

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