Josh Ritchie

I received attention quickly once I arrived and handled professionally. I was given a ride to my employment and enjoyed the attention provided by the Driver who was very nice. professionally. I was given a ride to my employment and enjoyed the attention provided by the Driver who was very nice. More

by FOREUSMC Verified Customer Verified Customer

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My tire repair was taken care of in a short time period. Everyone was curtious and professional. Everyone was curtious and professional. More

by jlouth Verified Customer Verified Customer

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I had a polysteel application on the Toyota side of the shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find o shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find out when I arrived, they wouldn't even start on the car until 8. Having driven from Celina, needless to say, I wasn't thrilled to learn I was going to sit for 30 minutes before they even started. Then I received a phone call, even though I was sitting at a high top in the service area, that they couldn't find my contract. I provided the details, let her know I was sitting in the lobby and had a copy of the contract on my phone if she needed it. She said no need and hung up. I had no idea for the next hour if they found the contract or were working on my car. I asked the service desk only to be told they had nothing to do with polysteel; however that gentleman did call and learned they were working on my car. After a few more hours, the shuttle driver asked a different guy at the desk how much longer, he said he too had nothing to do with polysteel and didn't even know the number to call them. The shuttle driver then walked out to the building for me to find out the status. If you're going to offer polysteel, then your service people need to be able to address your customers. Since I was sitting in the lobby I could see and hear how they treated the service customers, which was respectfully and promptly. I feel like I received just the opposite treatment. I can't say enough good about the Honda service side but I'm not looking forward to our next polysteel application and I'm grateful we didn't purchase a Toyota vehicle. More

by moore45822 Verified Customer Verified Customer

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Excellent service. Easy to schedule and oil change was available when I needed (unlike other dealerships in the area). Easy to schedule and oil change was available when I needed (unlike other dealerships in the area). More

by APRILJADAV Verified Customer Verified Customer

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Welcoming staff. Cared about my concerns. Stopped what they were doing to focus on my problem. Cared about my concerns. Stopped what they were doing to focus on my problem. More

by Matt H. Verified Customer Verified Customer

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Service was quick and easy. People where friendly and professional. Price for oil change was very reasonable. People where friendly and professional. Price for oil change was very reasonable. More

by daddy1178 Verified Customer Verified Customer

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Josh worked with me regarding the service for my car . Josh did an awesome job ! Also the persons at the service desk did great the day I had the car picked up from the lot . Job well done ! Josh did an awesome job ! Also the persons at the service desk did great the day I had the car picked up from the lot . Job well done ! More

by charhoops Verified Customer Verified Customer

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In my opinion the service department at White's Toyota is a joke and I'm extremely dissatisfied. I feel like I was placed on the back burner and lied to about when the work on my truck would be performed. a joke and I'm extremely dissatisfied. I feel like I was placed on the back burner and lied to about when the work on my truck would be performed. Worst of all I had it back for 3 days before it broke down again. More

by zmaisch Verified Customer Verified Customer

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I got value for my money. The staff were very professional and kind to me. The staff were very professional and kind to me. More

by OLAYINKAOLUJIMI Verified Customer Verified Customer

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Excellent all around! !! From getting the appointment to servicing & to Josh explaining everything to me patiently!!!👌 !! From getting the appointment to servicing & to Josh explaining everything to me patiently!!!👌 More

by PKMALLU123 Verified Customer Verified Customer

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