Mike Cowden

I had a great experience. The service team kept me updated and was on top of everything going on with my service. I didn't have to wait very long for the service to be complet The service team kept me updated and was on top of everything going on with my service. I didn't have to wait very long for the service to be completed and I was on my way home. Thank you everyone More

by WAYNEPATTON031 Verified Customer Verified Customer

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Really easy to make an appointment. They keep me informed and updated on my car. They keep me informed and updated on my car. More

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They always take really good care when you go in. they don’t get annoyed when I ask my silly questions. I really do appreciate them. they don’t get annoyed when I ask my silly questions. I really do appreciate them. More

by Linda Verified Customer Verified Customer

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They were very prompt, no issues. They had my car fixed before I was done shopping They had my car fixed before I was done shopping More

by c.s.clark1961 Verified Customer Verified Customer

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The service I received was friendly and accommodating. They did great! I would recommend your company to friends and family. A loyal customer. They did great! I would recommend your company to friends and family. A loyal customer. More

by elkmontal2016 Verified Customer Verified Customer

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This the best dealership! Everyone is friendly and helpful. Very knowledgeable and always ready to help you with any issue you may have. Everyone is friendly and helpful. Very knowledgeable and always ready to help you with any issue you may have. More

by Mscat3851@gmail.com Verified Customer Verified Customer

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They were very helpful when it came to looking for the car I wanted. Troy was amazing, and was not pushy at all. car I wanted. Troy was amazing, and was not pushy at all. More

by JADENLUCAS04 Verified Customer Verified Customer

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Very nice people work here. All friendly. And wanting to help. Kept me well informed. All friendly. And wanting to help. Kept me well informed. More

by siebeneckv Verified Customer Verified Customer

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I had a polysteel application on the Toyota side of the shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find o shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find out when I arrived, they wouldn't even start on the car until 8. Having driven from Celina, needless to say, I wasn't thrilled to learn I was going to sit for 30 minutes before they even started. Then I received a phone call, even though I was sitting at a high top in the service area, that they couldn't find my contract. I provided the details, let her know I was sitting in the lobby and had a copy of the contract on my phone if she needed it. She said no need and hung up. I had no idea for the next hour if they found the contract or were working on my car. I asked the service desk only to be told they had nothing to do with polysteel; however that gentleman did call and learned they were working on my car. After a few more hours, the shuttle driver asked a different guy at the desk how much longer, he said he too had nothing to do with polysteel and didn't even know the number to call them. The shuttle driver then walked out to the building for me to find out the status. If you're going to offer polysteel, then your service people need to be able to address your customers. Since I was sitting in the lobby I could see and hear how they treated the service customers, which was respectfully and promptly. I feel like I received just the opposite treatment. I can't say enough good about the Honda service side but I'm not looking forward to our next polysteel application and I'm grateful we didn't purchase a Toyota vehicle. More

by moore45822 Verified Customer Verified Customer

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Did a recall service on my daughter's 2018 crv for fuel pump 1 month later her fuel pump stopped working and they will not reimburse her for her new fuel pump ...they screwed up and won't make it right pump 1 month later her fuel pump stopped working and they will not reimburse her for her new fuel pump ...they screwed up and won't make it right More

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