"I had an absolutely excellent experience with northwest..."
I had an absolutely excellent experience with northwest hills Chevy I bought a 2020 trail boss my salesman was vin and there wasn’t anything else he could have done to make my buying experience any better would recommend him and the dealer to anyone that asks thank you
"Vin was a pleasure to work with"
I came from out of state and Vin and everyone at Northwest Hills was professional and knowledgeable.
Vehicle was detailed and ready for pickup at the promised time.
Would definitely recommend this dealership.
"Vin and Darren well exceeded our expectations and made..."
Vin and Darren well exceeded our expectations and made the process of buying a car seamless and worry free. This was our first experience financing a car and the process was carefully explained to us. Vin took care of registering our car and even called my insurance company to add the car to our policy - all we had to do was to pick it up and drive it home! He took the time to explain how the technology worked in the car and helped me sync my phone to it so that I could use it right away on my drive home. I would recommend Sullivan’s northwest hills to anyone. Even though I live in Windsor, we will probably continue to go to this dealership to get the car serviced because of how positive of an experience we had. Thank you Vin and Darren, we love our new Terrain!
"Dealership is top notch all around. "
If you want to be treated like family and respected this is the place to go. Throughout my family we have purchased 5 vehicles from NWH and will go no where else. Loving my 2019 AT4 and looking forward to visiting the service department for all my routine repairs and service needs. If I was able to give 10 stars to this dealership that would still not be enough.
"A dealer who goes out of their way!!!"
Stopped into Northwest hills Chevy to get info on rebates. Spoke with Josh about my current credit situation and upside down car loan i was currently in. Josh and the finance team went out of there way and was on the phone with GM Financial to get me an amazing deal and get me out of the upside down situation. I was told no at 5 other dealers but NOT this 1. Extremely friendly and welcoming environment with no pressure and hidden tricks. I highly recommend this dealer and if i decide to go with a GM vehicle in the future i will return to this dealer
"Great experience purchasing my new truck"
I had a great experience buying my new commercial truck from Sullivan's. Josh Root is the man he made thi's purchase painless. Everyone I dealt with there was pleasant. I will be seeing him next year for my new car.
"A Diamond in the Rough"
- Don Vallera
Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so when you see prices on cars, you know that what they are asking is not outlandish. Come in and tell them what you want, and they will make sure you are driving away with the car that doesn't break your bank account but leaves a smile on your face.
I have bought cars from Sullivan's for over a decade. I have family members and extended family members who head to Northwest Hills because they know that they will be treated with care.
Josh Root was excellent at handling any concerns I had and made sure that I knew what every bell and whistle was in my car. He didn't spring any surprise fees at me at. I told him what I was looking to spend, and he made sure that any car he showed me was in my range. He answered emails promptly and followed through on statements he made during and after the deal was sealed.
Don't waste your time looking for other dealerships. Go in knowing what you want and how much you want to spend, and let Northwest Hills do the rest for you.
"Our salesman Josh was knowledgeable, honest & personalable."
- MICHAEL VERZI
I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next time I lease a vehicle.
"Excellent Dealer Experience"
Josh Root is a very knowledgeable salesperson he knew every detail of the trucks we looked and how they worked and functioned. He paid attention to our conversation and honed it into finding the exact truck to fit our needs! Never once did he try to push another vehicle that would not work for us.
His attention to the details and his demeanor was very welcoming from other dealer experiences we have had in the past.
Everyone we had dealt with at NorthWest Hills was welcoming and friendly I wish I could remember all of the names!
It was well worth the trip from the Springfield Mass area and I will make it again when ready for the next vehicle.
Other Employees Tagged:
"Vehicle Purchase Process"
- Gordon 16
I have had a positive experience with this dealership. The sales associate, Josh, Root was knowledgeable, courteous and very helpful in general. His explanation as to the details of the vehicle was excellent. Roger Rathbun was crucial to completing the process and Darren Schwartz extremely efficient with the financial process. All in all a positive experience.