Josh Sare | Page 3

Holm Automotive Center Inc responded

We appreciate your kind words. Thank you for letting us know we are making you feel welcomed and valued. We take great pride in providing the a comfortable and sincere service center that is committed to your needs. Sincerely, the Holm Automotive Team.

Holm Automotive Center Inc responded

We are glad to have been of service and really appreciate your patience while we found the best resolution. We hope you'll continue to come see us for all your automobile needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience at Holm Automotive Center! We appreciate you taking the time to leave this review. At Holm Automotive, our core value of Customer Care is paramount. This means keeping you informed and ensuring you feel comfortable throughout the service process. We're happy to hear the entire team, from the service advisors to the technicians, were courteous and friendly and kept you updated on your vehicle's status. Clear communication is essential for building Trust with our customers, which is another cornerstone of our mission statement. We appreciate you acknowledging that the team made sure you were aware of what was going on with your vehicle. Thank you for choosing Holm Automotive for your service needs. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that you experienced great customer service and that our team was able to get you in and out for your oil change and tire rotation in about an hour. At Holm Automotive Center, we value your time and strive to provide efficient service while maintaining the highest quality standards. This reflects our core values of Customer Care and Determination to get the job done right, while ensuring a positive experience. We appreciate you recognizing the efficiency of our service department. Our team is constantly working to improve processes and ensure a smooth experience for every customer. Thank you for choosing Holm Automotive Center for your service needs. We look forward to seeing you again for your next oil change or maintenance visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that Chris consistently delivers exceptional service and that you'll always come back to Holm Automotive Center for your vehicle needs. Building lasting relationships with our customers is a core tenet of our mission statement. Your loyalty means the world to us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave a review! We're happy to hear that you experienced good, courteous, and prompt service during your recent visit for car service and tires. At Holm Automotive Center, we strive to provide a positive and efficient service experience for all our customers, and we appreciate you recognizing our team's efforts. We understand your question about the cost of the lug nuts. Lug nut pricing can vary depending on several factors. We would be happy to discuss the specific lug nuts used on your vehicle in more detail and explain the reasoning behind the cost. Please don't hesitate to contact our service department directly at 785-263-4000. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Greetings Mr. Jimerson, A huge thank you for your loyalty and this fantastic review! We are truly honored that you choose Holm Automotive Center for all your automotive needs and that you consider us the BEST. At Holm Automotive, our mission is to create meaningful relationships based on Trust and Quality service, and your continued patronage is a testament to our success. Our team is determined to deliver an outstanding experience every time you visit. This reflects our core values of Customer Care and Excellence in everything we do. Knowing that we consistently exceed your expectations motivates us to keep improving. We look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave this positive review and for recognizing Josh's excellent service! We appreciate you mentioning that he provided helpful suggestions without being pushy. At Holm Automotive Center, our core value of Customer Care is paramount. This means listening to your needs and concerns and providing honest recommendations, while respecting your decision-making process. We're proud that Josh exemplifies this value in his interactions with customers. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that you experienced a clean facility, friendly staff, and a willingness to work with you. At Holm Automotive Center, we value your business and strive to create a welcoming and comfortable environment for all our customers. Our core value of Customer Care is paramount, and it includes ensuring our facilities are clean and professional. We're happy to hear our staff met this expectation. We are also committed to clear communication. Knowing what's happening with your vehicle is important, and we appreciate you mentioning that the staff explained things thoroughly. This reflects our core value of Concern for Others. We want our customers to feel informed and confident throughout the service process. Additionally, we're glad the team was willing to work with you. This demonstrates our focus on Trust and building positive relationships. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave a review! We're thrilled to hear that you experienced great service at Holm Automotive Center. We understand your point regarding cost, and appreciate you acknowledging the value you received for the price. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Abilene.