Josh Stogdale | Page 4

Tri State Nissan responded

Wow! It sounds like you had a fantastic experience at the service department in Winchester, VA! Mr. Bob and his teammate went above and beyond to provide you with excellent and efficient service, showing genuine care for their customers. It's always a relief when you find a dealership that truly values your satisfaction and takes great care of your vehicle. Cheers to Mr. Bob and his colleague for being the superheroes of customer service, and here's to many more worry-free visits to the Nissan dealer in Winchester, where we've got your back! 🌟🚗💨

Tri State Nissan responded

Wow, thank you so much for the wonderful five-star review! I'm thrilled that you had an amazing experience with our dealership, from the exceptional customer service to the outstanding work we provide. We value your support significantly, and we can't wait to continue exceeding your expectations in the future!

Tri State Nissan responded

We appreciate your feedback and understand your concern regarding the fog lights during the inspection process. Inspections are designed to ensure the overall safety and compliance of the vehicle, which includes various components and features. While fog lights may not be frequently used, they are still an integral part of the vehicle's lighting system. They are assessed to ensure they are in proper working condition and meet the required standards. We apologize if this caused any inconvenience or confusion. Our goal is to ensure the safety and compliance of your vehicle, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to our team. Thank you for choosing us for your inspection needs

Tri State Nissan responded

Thank you for your inspiring review! We're motivated to hear that you received excellent service, both in terms of customer service and the associated work. We take pride in informing our customers throughout the process and ensuring timely completion. It's fantastic that our team goes the extra mile by providing wonderful vacuuming and washing services. We greatly appreciate your continued support and look forward to providing you with friendly and top-notch service during your future visits to Marlowe Automotive Services!

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

Tri State Nissan responded

Thank you for your feedback. We're glad to hear that you found our service to be fast, friendly, and efficient. We strive to provide a high level of quality service to our customers. We understand that pricing is an important aspect to consider, and we apologize if the cost was higher than expected. Our labor costs are based on industry standards, which take into account factors such as specialized training, equipment, and expertise required to ensure the job is done right. We always aim to provide value for the services we offer. If you have any further concerns or questions about the pricing, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future.

Tri State Nissan responded

We're delighted to hear that our service representatives made you feel welcomed and comfortable, just like an old friend. Providing a friendly and informative experience is important to us, and we're glad that we were able to meet your expectations. At our dealership, we believe in transparency and never pressuring our customers. Our goal is to help you make informed decisions by explaining what needs to be done without any undue pressure. Thank you for your kind words and for choosing us as your trusted dealership. We appreciate your support and look forward to serving you again in the future!

Tri State Nissan responded

Thank you for your feedback! We're thrilled to hear that you received good service and that our team provided you with excellent service. We strive to offer reasonable prices while maintaining the highest quality of work. Our friendly staff is dedicated to ensuring your satisfaction. Communication is key, and we're glad that we were able to keep you informed about the progress of your car. Thank you for choosing us, and we look forward to serving you again in the future!

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!