Josh Symuleski | Page 3

First time buyer, excellent outcome! First time buyer here, having a family friend mechanic who rebuilds cars, i've driven salvage title cars for years, and so never had to enter a dealer First time buyer here, having a family friend mechanic who rebuilds cars, i've driven salvage title cars for years, and so never had to enter a dealership until now...the past few weeks have been pretty stressful with trying to find a great vehicle to fit my needs and budget, i spent many days in and out of several dealerships in the NEPA region, and have found far too many unprofessional people who just didn't have that kind and friendly, personable but professional attitude...i walked into this dealership on a very busy saturday and met josh, he was polite and professional and engaging, he offered a good deal of information and answered questions, then a test drive...after all was said and done i walked away a very happy customer! love my new car and my experience here. Will definitely recommend to any car shopper! thank you! More

Report | Print

Very nice dealership I’m just looking for low payment and low mileage and that’s what they had and there nice employees there and awsome service lol I’m just looking for low payment and low mileage and that’s what they had and there nice employees there and awsome service lol More

Report | Print

Fantastic service! This dealership was so very helpful in getting my Jeep. They made the process so easy and made sure that I understood everything. I will definitely co This dealership was so very helpful in getting my Jeep. They made the process so easy and made sure that I understood everything. I will definitely continue to work with Scranton dodge Jeep Chrysler ram in the future. More

Report | Print

Pretty obvious this guy did not want to sell me a car I really am in shock over what happened to us at this dealer today. We had been in contact with them for days about being interested in a new Durango. I really am in shock over what happened to us at this dealer today. We had been in contact with them for days about being interested in a new Durango. They had done no prep work like appraisals or anything as they said they would. We had been told they would and that they would call. Of course we never got a call as promised. We showed up and waited. Then as we started the process Josh was not the most pleasant person. My husband went to use the restroom and Josh said, “You guys are killing me here. We’re runnjng out of time!” I have bought many cars and have stayed late at dealers while they finished the paperwork and have never been treated like I was bothering someone by being there. Then after sitting and waiting and starting the process, Josh leaves and comes back and says there is no one to do a tag for us so we can’t buy a car today. I thought he was kidding. Never has something this ridiculous happened when we were buying a car. I truly feel this was a lie and they just wanted to get out of there and not have to stay to do paperwork with us. Josh did not seem sorry about this at all. They knew we were from Tennessee and had to drive home today. I feel we should have been told from the get go if they couldn’t give us a tag. Since we had already started the process either they really suck at communicating or it was a lie. We never even got to see the car. Weren’t even offered a test drive. Unreal! I have never been treated so badly at a dealership. More

Report | Print

Great experience selling my car I found myself in a position with a car that I didn’t need, and that I was underwater on. Jim and his team treated me very fairly and gave me the bes I found myself in a position with a car that I didn’t need, and that I was underwater on. Jim and his team treated me very fairly and gave me the best price they could come up with, making it as painless as possible. They did this even though I was not ready to buy a car right now from them, which says a lot. I will absolutely be making them my first stop for my next car purchase! More

Report | Print

Needs a new manager Waste of 4 days at the dealership Went in to trade a jeep im for new one First sat in show room for 2 hours before getting helped only to have 10 mi Waste of 4 days at the dealership Went in to trade a jeep im for new one First sat in show room for 2 hours before getting helped only to have 10 minutes before closing to deal with attitude for sales man Then came back next day to talk to someone else to be told give me all your information told them everything we are looking for came back with great numbers and fair price, To only come back 2 days later when we are supposed to get vehicle to tell us that we are sorry we quoted you wrong and have to pay more. When talked to manager he was rude, nasty and very loud on showroom floor you had customers staff walking around hearing you yell at a customer boy thats perfessional, I WILL NEVER BUY A VEHICLE FROM THEM AGAIN.... More

Report | Print

Positive Experience-Scranton Dodge I was looking to trade my 2011 Jeep jk for a 2018. I have the pleasure of dealing with Josh Symuleski. I came to the dealership pre-approved, Scranton I was looking to trade my 2011 Jeep jk for a 2018. I have the pleasure of dealing with Josh Symuleski. I came to the dealership pre-approved, Scranton dodge got me a better rate than my bank. I got more then I expected for my trade as well. No pressure on the sales or purchasing of additional services. My overall my experience was a positive one. More

Report | Print