"Very Friendly and Professional Business"
My experience with Whitten Brothers was exceptionally commendable. The staff did not take a long time to complete the deal and I would highly recommend this dealership! Thanks again Whitten Brothers and staff for a smooth buying experience! Great price also!
"Josh Turner was excellent "
Custom ordered new Jeep and while it took longer than originally expected Josh Turner was fantastic in keeping me informed. Would definitely recommend his services!
"Quick, Easy Purchase"
Josh was phenomenal - he was extremely intelligent and knew everything about my Jeep. He made the process as quick and painless as possible and was all around a really cool guy and fun to work with. I would recommend Josh to anyone looking for a new car.
Our 2hr drive was well worth it. We were greeted by Josh Turner, who was incredibly helpful through the entire experience. He worked with us to locate acouple of Jeeps we had driven up there to see. Never push and let us walk around the lot looking at all different variations until we found the one. Extremely helpful with all our request as we searched for the right one. And the final process went smoothly. With the holiday weekend all the state inspection techs were gone for the day and we weren’t going to be able to drive our car away that day. The willie Stewart pulled off a Memorial Day miracle and got a tech from another dealer to come inspect the car. We were ver great full as it was a long drive to get there. I was very pleased with how everything went at Whitten Brothers.
Other Employees Tagged:
Allen "Willie" Stewart,
- Curtis S Chisholm
One of the best purchasing experiences I have had purchasing a vehicle. Enough attention but not too much both with the salesperson and management. The financial services were quick and fast so we could get our vehicle and be on our way. Josh Turner was helpful and friendly. Only thing not done was the State Inspection sticker was not changed to the current month and was 5 months old on the new vehicle.
Other Employees Tagged:
"Made buying a car simple and straight forward!"
Made buying a car simple and straight forward! If I need another car anytime soon, I will definitely return to Josh and Whitten Bros. Thank you again!
"Relieved of the regular stress.."
Thank you Josh Turner
Purchaseing a car is nice but very stressful, Thanks to Josh the experience I would rate a 9.. He was very personal, answered all the question with patience.
Josh will recommend you to all my friends..
"Josh is exceptional "
Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn’t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I’ve been too busy; then, at close of deal he obviously knew I’ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you’re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I’m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other’s hard work and throw others under the bus to steer attention away from himself.
Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that’s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.
Incredible service and fast! I? came in on a mission for a car but the timeline for manufacturing was too long. Josh helped me to find my dream car and I? couldn’t be happier!
Other Employees Tagged:
"Great care by Josh and Margaret"
Bought my first Jeep vehicle from Jeep Whitten. Josh and Margaret were excellent, personable, and made me feel incredibly welcome. The experience was easy and quick. I really appreciate their help with my awesome vehicle.