Josh Ward | Page 12

Excellent Customer Service Experience I greatly appreciate the service I receive from the folks at Crown Chrysler, Jeep, Dodge , Ram. Every time I have an issue with my vehicle the person I greatly appreciate the service I receive from the folks at Crown Chrysler, Jeep, Dodge , Ram. Every time I have an issue with my vehicle the personnel there make it a little less painful. This particular visit Mr. Joshua Ward assisted me in getting my vehicle in and out with no hassle. I appreciate Mr. Ward's professionalism and knowledge. I would highly recommend him and Crown to family and friends. Thank you Mr. Ward and Crown! More

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Chrysler recall fix/routine maintenance visit I was planning to take my Chrysler 200c to Crown for a factory recall fix when I found their on line maintenance coupons. The coupons were for 2 serv I was planning to take my Chrysler 200c to Crown for a factory recall fix when I found their on line maintenance coupons. The coupons were for 2 services that were due on my car so I made an appointment for all 3 items. Josh Ward explained the recall fix very clearly and told me that with the other services, my wait would only be about 90 minutes. I took a seat in the waiting area which, by the way, has free coffee and popcorn and wi-fi. On the showroom floor was a Dodge Challenger Hellcat - 700+ HP supercharged Hemi V-8 capable of 0-60mph in less than 4 seconds! Can you tell that I grew up in the muscle car era? In less than 2 hours my car was ready to go. Not only had all services been completed but my car had been washed. Thank you, Josh and Crown Chrysler Jeep Dodge More

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General Maintenance Took my 2014 Jeep Grand Cherokee for general maintenance - oil change, tire rotation. Was handled quickly and efficiently by Josh Ward. My car was fin Took my 2014 Jeep Grand Cherokee for general maintenance - oil change, tire rotation. Was handled quickly and efficiently by Josh Ward. My car was finished in the time frame promised at a price less than quoted - getting it back washed was a nice additional touch More

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Customer for life ... No one around better ! This isn't the first or last experience with this dealership. I first found them 4 years ago when. Searching for a car for my soon to be wife. I found This isn't the first or last experience with this dealership. I first found them 4 years ago when. Searching for a car for my soon to be wife. I found them on true car and called and has the pleasure to speak to a man named Craig Gowitzka. From the first phone call Craig was very professional and courtesy. I explained to him I hate shopping I don't like the back and forth I know what I want and I won't settle and please do not try to change my mind and do not pressure me. He laughed and said that he was here to help get me what I wanted and said he would do his best to do that. That first experience with him and the dealership sold me on them from the time I walked in to leaving with the car. It was a awesome experience. I never felt pressured or taken advantage of and he did his best to get what I wanted even tho the actual car I wanted was in Michigan he arranged for a dealer trade and even had the windows tinted before we picked up the car. Of the next 4 years I sent everyone that would listen to me to Craig to buy cars . Last week my wife and I decided it was time for new rides so I called up Craig and talked to im even tho I haven't talked to him in a few years he remembered me he asked how I was doing and how my family was. I explained to him what I wanted and they actually had the car just come in on trade that we priced right and a good deal. I came in and drove the car the next day... It took a couple days to get everything in order but Craig was very nice through the whole process. As always it was a pleasure seeing him and catching up. And again he found us what we needed and this time we ended up buying 2 cars and not just one. Over all the dealership as a whole is awesome from the finance guys to the managers that work the desk to the guys in the service department! My experience has all around be positive and pleasant. I know loyalty is t so common these days but Craig has a loyal customer and I feel I can trust him to do what's right which is hard with car salesmen !!!if your in the market for a new dodge or any of the other ones they sell.. Don't hesitate to stop in and let them work with you. You won't be sorry More

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