Joshua Armstrong | Page 6

Yesterday I went for an oil change, they told me it would be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate my tires, and they told me that they had done it but they hadn't. It was going to reflect on my dashboard for up to a few hours, I had to inflate my tires myself and it did reflect on the dashboard. On another occasion I went for a repair on the Dashboard for which they charged me $1700, which I paid in cash. and after 30 days my Dashboard was damaged again due to the same problem and a new problem arose and the USB port no longer worked, I left my car to have it repaired under warranty, they did not repair the USB port, and they also told me that I could pick it up the next day, they never responded to my messages or calls and it took 4 more days, how unprofessional and lack of communication. More

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Service department is amazing buying a car not so much! Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 More

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They were very reliable and dependable. I would highly recommend them. They were able to figure out the problem and got it fixed. I would highly recommend them. They were able to figure out the problem and got it fixed. More

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Friendly staff and I like the text updates and communications rather than leaving messages etc. communications rather than leaving messages etc. More

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The service was awesome. Especially William. Very friendly staff and knowledgeable. Thank you very much. Especially William. Very friendly staff and knowledgeable. Thank you very much. More

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Everyone is always Nice and accommodating. It's also always clean and comfortable. I would recommend to Others. It's also always clean and comfortable. I would recommend to Others. More

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Friendly courteous service, that's why I've been going here for years! And I'll continue to give this dealership my business. here for years! And I'll continue to give this dealership my business. More

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They were nice and my Josh H. was very helpful and Jesse was also and the receptionist was nice. This is the second car I have bought from Glenbrook Dodge. was very helpful and Jesse was also and the receptionist was nice. This is the second car I have bought from Glenbrook Dodge. More

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Over 3 hours of waiting for an oil change. That is unacceptable as people have things to do other than waste half of their day waiting for something like that. Very disappointed that there was That is unacceptable as people have things to do other than waste half of their day waiting for something like that. Very disappointed that there was very little remorse and restitution for such actions. Service sent a text for "if I need anything," however never replied in two hours. Unfortunately we are stuck going here as our car is a lease, however we may look for other options next time. More

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He was very helpful and explained everything to me about the issue with my truck. the issue with my truck. More

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