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Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter | Page 19

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
252 Reviews
4.5

252 Reviews

Write a Review

252 Reviews of Joshua Carter

February 19, 2022

Dealership Rating

Great, drove in from Baton Rouge. Staff kept in touch on the way in and had everything ready to go once we arrived. More

by dusty.aydell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lee

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Feb 21, 2022

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 02, 2022

Dealership Rating
Employee Rating

I saw online New Year’s Eve that the dealership had a Honda Pilot on the lot. I went in, saw a salesman on the lot and said hey sell me that Pilot. The absolute easiest, best experience ever. I kept sayi More

by Cricket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 03, 2022

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 21, 2022

Dealership Rating
Employee Rating

Very effective communication. I spoke to several people here and they got me in the vehicle I wanted swiftly . No pressure More

by ckayy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Diehm, James Shellaugh

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Jan 24, 2022

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 29, 2021

Dealership Rating
Employee Rating

The sales and management team for sales are top notch. However the service department is like jiffy lube. Money. Money. In a hurry and No regards for customer service. More

by wbrogdon1331
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Andy Stanley , Jadon Haynes, Michael Krasnokutsky, Jordan Lee, Eliot Matias, James Shellaugh

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Jan 03, 2022

Mall of Georgia Ford responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

November 28, 2021

Dealership Rating
Employee Rating

Great service department. Bought two new cars in the last year. Personnel very helpful and good attitude. More

by KRDTANIS48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Hopkins, Shawn Malcolm, Matt Scian

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Nov 30, 2021

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 20, 2021

Dealership Rating
Employee Rating

Easy check-in, fast service, and a good price point.Hiighly recommend this place for your service needs More

by MHYLDEBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service department check in

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Nov 22, 2021

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 29, 2021

Dealership Rating
Employee Rating

Haven’t been in your service department in several months. Not sure why you are asking me to rate you right now. However, compared to Toyota and Nissan car service, Ford ranks bare minimum. And, yo More

by robertbrusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gene Diehm, Jadon Haynes, Justin Hopkins, Jordan Lee, Shawn Malcolm, Eliot Matias, Keith Schoeck, Matt Scian, James Shellaugh

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October 20, 2021

Dealership Rating
Employee Rating

Make me wait long time and I feel like they ignore me was little mad. More

by psshawn71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Jadon Haynes, Jordan Lee, James Shellaugh, Andrew Woodall

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Oct 21, 2021

Mall of Georgia Ford responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

October 15, 2021

Dealership Rating
Employee Rating

It was easy to schedule an appointment. There was someone available to receive our SUV. It was ready really soon. More

by piva71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 18, 2021

Mall of Georgia Ford responded

Thank you for your positive review!

October 13, 2021

Dealership Rating
Employee Rating

Good over all I’ve never had any real issues with the service provided by Ford More

by RBMORROW3667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 14, 2021

Mall of Georgia Ford responded

Thank you for your positive review!

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