Rachel Greathouse
Rachel Greathouse at Spitzer Jeep RAM Brook Park

Rachel Greathouse

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4 Reviews

Hello! I have been in this business for 20yrs. When I'm not working, I love to spend time with my kids and Husband. I absolutely LOVE to fish and camp. I am a diehard Browns Fan even when they are not doing great (WE WILL GET THERE) Helping people is something I truly Love doing.

Dealership Experience

7 mos

Industry Experience

22 yrs, 4 mos

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4 Reviews

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4 Reviews of Rachel Greathouse

October 15, 2026

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Employee Rating

She was nice to deal with. Even though my vehicle wasn't repaired. I guess due to a bad part that came in. Rachel did her part. She was on top of things. She followed through p More

by cwz12
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Spitzer Jeep RAM Brook Park responded

We’re glad Rachel kept you informed through the parts delay and managed the follow-up effectively. Knowing your recommendation of Rachel and the service on your Chrysler Voyager means a great deal to our service team.

July 18, 2026

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Very customer service oriented and assisted me in getting the exact vehicle with the packages I wanted More

by bengeletk
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to know our service team helped you find the Dodge Durango with the exact packages you wanted. Thank you for choosing us and congratulations on your new Durango!

June 12, 2026

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I took my vehicle in for a check engine light problem. They diagnosed the problem quickly and made the necessary repairs. The technician even took my vehicle for a test drive to ensure that everything w More

by Mail4Marie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to hear that the check engine light issue on your Jeep Compass was diagnosed and repaired so efficiently. Rachel and our team appreciate your recommendation and are pleased the test drive confirmed everything is working properly. We look forward to welcoming you back for any future service needs.

May 16, 2026

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Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team was polite and knowledgeable while servicing your Ram. We’re pleased everything went smoothly and your questions were answered. Please let us know if we can help with any future maintenance.

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