"Great Service by David Meltzer"
I bought a Crosstrek a few months ago and had an excellent experience with David Meltzer. He gave me continued follow up and a thorough explanation of my new car. I had some problems with Joshua in the financial department but I understand he is no longer employed which makes this review of him not applicable. As a Costco customer I expected to have no pressure in buying extra features such as the extended service agreement. David offered but most importantly he honored by decision to decline. Joshua did not do that and I understand that he left the company the next day. I ended up getting it and regretting my decision. The Lithia company was very fair about giving me my refund in a timely manner and with David's continued follow up and care is why I am giving it 5 star rating. I took responsibly for my decision at the time but asked for a refund and it was given to me much to my relief. My only suggestion is that once a person, especially a single elder woman, says no thank you that it should be honored by all departments. Thank you David for helping me through this process. I love my car and I felt very lucky to have you as my salesperson.
- New Outback Owner
David did a great job getting us the car we wanted at a price we wanted. The experience was easy and we love the car. Thanks, David--good work.
"This was the most pleasant experience buying a new car."
- Corvallis Mom
Brian Manning is extremely knowledgeable about the Forester I was interested in buying. And once I decided to purchase a Forester, he explained options and found me the perfect one in the color I wanted! After the purchase he followed up several times to see how my new Forester and I were doing and if I wanted more help in more help in sorting out all the instrumentation options.