Tommy Meyer

Our experience with everyone was friendly, their help was efficient, and there was no pressure. efficient, and there was no pressure. More

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Tommy and Josh in finance are assets to the dealership. They made the process simple and pressure free. They made the process simple and pressure free. More

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Amazing customer service, another relaxed buying experience from Trent in New Bern! Big shout out to Tommy and Josh on getting this done so quickly! experience from Trent in New Bern! Big shout out to Tommy and Josh on getting this done so quickly! More

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This is by far the best customer service I have ever received from a company PERIOD. My wife and I purchased a 2022 Cadillac from Trent back in January. Unfortunately, we ran into some unforeseen issues received from a company PERIOD. My wife and I purchased a 2022 Cadillac from Trent back in January. Unfortunately, we ran into some unforeseen issues with the vehicle shortly after purchasing that was impossible to know prior to the sell. However, we had a major problem that had me and my wife scared to death and we didn’t know what to do since we had purchased AS IS. One phone call and on the second ring Trent picked up and requested we return the vehicle for inspection. It was indeed a major issue and Trent Cadillac quickly had this problem resolved that would have caused anyone to freak out. THEY DID ALL OF THIS FREE OF CHARGE. They washed and cleaned the vehicle and had it ready within a week. Having said this, they had all right to say that we owned that problem, but they took it upon themselves to own it with us. This is by far the best experience I’ve ever had with a purchase. They had no obligation to fix or repair anything and they went above call of duty to make sure we had the best experience with them. CUSTOMER FOR LIFE. More

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This is the second vehicle I've bought from Tommy. He is low pressure, extremely knowledgeable, and a good listener. In my mind that makes him a good salesperson and an asset to Trent Cadillac. He is low pressure, extremely knowledgeable, and a good listener. In my mind that makes him a good salesperson and an asset to Trent Cadillac. More

by steveskiffington Verified Customer Verified Customer

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Awesome experience after buying four vehicles from this dealership. Mostly it starts with Tommy but the entire dealership is just a pleasure to work with both for buying and servicing the vehicles. dealership. Mostly it starts with Tommy but the entire dealership is just a pleasure to work with both for buying and servicing the vehicles. More

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Everyone was friendly knowledgeable, helpful and was not pushy. They tried to give us the best deal they could. pushy. They tried to give us the best deal they could. More

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Tommy nice guy. Very efficient. Pleasure to work with. Whole dealership pleasant to deal with. Very efficient. Pleasure to work with. Whole dealership pleasant to deal with. More

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Everyone was informative & polite. We didn’t feel pressured at all. It was overall a pleasant experience. We didn’t feel pressured at all. It was overall a pleasant experience. More

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Super easy to work with. Great customer service while meeting every need with the customer Great customer service while meeting every need with the customer More

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