Josh was great handled everything.
Got me in and out fast. He was up front with the cost and was spot on
Got me in and out fast. He was up front with the cost and was spot on
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by M-ENT
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2025 -
Bell Honda responded
Thank you for the fantastic feedback! We're thrilled to hear Josh provided such efficient and transparent service. Your experience is what we strive for, and we appreciate you taking the time to share it. Looking forward to serving you again!
Great Dealership!
Friendly, skilled staff, very pleasant, comfortable waiting area with free popcorn! ZacTec was applied well, inside of car vacuumed and we were finis
Friendly, skilled staff, very pleasant, comfortable waiting area with free popcorn! ZacTec was applied well, inside of car vacuumed and we were finished and on our way home as promised!! Thanks. Bell Honda!!
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by cihde
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2025 -
Bell Honda responded
Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and amenities. Our team takes pride in delivering a great experience, and it’s wonderful to know you felt comfortable and well taken care of. We look forward to seeing you again at Bell Honda!
I was able to schedule and receive service quickly.
I was informed about potential issues.
I was informed about potential issues.
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by DRZEWIECKIPAUL
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2025 -
Bell Honda responded
Thanks for sharing your experience, Paul! We're thrilled to hear you received prompt service and clear communication. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again!
Joshua Hansmeier has been very helpful in keeping my Hond
CRV up to date on maintenance. I am very pleased with my maintenance service at Bell Honda.
CRV up to date on maintenance. I am very pleased with my maintenance service at Bell Honda.
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by RGBO141
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2025 -
Bell Honda responded
Thank you! We're thrilled to hear that Joshua has been helpful in keeping your Honda CRV well-maintained. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to continuing to serve you!
Great service.
Josh communicated right away on my pricing and how quickly they could get my tires done.
Josh communicated right away on my pricing and how quickly they could get my tires done.
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by NGAVO03
Verified Customer
Verified Customer
Other Employees Tagged:
Joshua Hansmeier
May 05, 2025 -
Bell Honda responded
Thanks for the fantastic review! We're thrilled to hear that Josh provided prompt communication and service on your tire needs. Your satisfaction is our priority, and we look forward to serving you again!
Excellent customer service.
Everyone very professional the minute I stepped inside the building. Customer for life.
Everyone very professional the minute I stepped inside the building. Customer for life.
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by ledesmacarlos1
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Bell Honda responded
Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your loyalty means the world to us, and we look forward to serving you for years to come!
Joshua always greats me by name and takes my car for
service as time permits
service as time permits
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by Cincotta-Altruz
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Bell Honda responded
Thanks! We're thrilled to hear about your positive experiences with Joshua. Our team strives to provide personalized service, and it’s great to know that it makes a difference for you. We appreciate your support and look forward to seeing you again!
Everyone was very nice.
Bringing the bell was fun. The police was a bit outdated and dirty though.
Bringing the bell was fun. The police was a bit outdated and dirty though.
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by waiting_pithy6f
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Bell Honda responded
Thanks for your feedback! We're thrilled you enjoyed the experience and had fun with the bell. We appreciate your input about the police; we're always looking to improve and will take your thoughts into consideration. Hope to see you again soon!
Good customer service friendly staff car was serviced
quickly. Everything was very professional and met my expectations
quickly. Everything was very professional and met my expectations
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by meloisedixon
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2025 -
Bell Honda responded
Thank you for your feedback! We're glad to hear you had a positive experience with our friendly staff and quick service. It's great to know we met your expectations, and we look forward to serving you again!
Originally, when I went in, I was greeted by Jon mueller.
I Had received a phone call about possibly trading in my car for better payments or an upgrade when I came in and spoke to him about it. I was instan
I Had received a phone call about possibly trading in my car for better payments or an upgrade when I came in and spoke to him about it. I was instantly told that my payments would be going up to about 900 and that was the best they could do. He then sent me on my way very cold and dry. I want to be clear that I understand. This is a business, but transparency is everything. The only reason I ended up staying there was because of Amber and her professionalism, but when it came to Jon it’s very apparent that he does not care about the Customer not only. Did he give me the runaround on the price, but he then pretended to call and make it seem that better. Credit wouldn’t make a difference on the monthly payment I have since came to Texas, and leased a car for my grandmother with her credit which was the one I was going to use at the time of my new lease To which he said would make no difference in my payment. zero down and is only paying 419. Compared to my 697 My biggest concern is that he was misleading, and not everything was disclose to me appropriately, which is why I will be noting on Google and every other site that I can to not do business with him. It actually felt somewhat discriminatory to know that he didn’t pay me any mind until I was with Amber and he backpedaled and tried to apologize for dismissing me just a while earlier. Not to mention that John Eagle Honda in Houston, Texas was able to make the same deal for less I explicitly mention to him that I had someone that could cosign for me so my rates could be better. He told me that would not happen. I want that to be noted to make sure that that is the case because if not, I definitely feel that is something to look into based on the fact that I always lied to. I have several other friends from Texas that are relocating that are also Honda owners. I am unfortunately with with no good conscious can recommend this dealership due to the unprofessionalism on his part. I mentioned coming back with a down payment later because I want a monthly payment to be Less wasn’t giving the opportunity to make that happen now I know that there’s so many other avenues that could’ve been used yet they were not given to me. I would like to highlight the one great thing about this dealership is Amber she is the only reason I was able to stand being there very informative very caring and understanding and really took the time to get to know what I wanted. Thank you for that Amber.
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by giovanni.trujillo
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2025 -
Bell Honda responded
Thank you for sharing your feedback, and I’m truly sorry to hear about the experience you had with Jon. We take your concerns seriously and understand your frustration. Transparency and professionalism are core values for us, and it's disappointing that you felt misled. I’m glad to hear Amber made a positive impact and provided the level of care and attention you deserved.
We want to ensure all our customers feel valued, and your experience with Jon doesn’t reflect the standards we aim to uphold. I will be sharing your feedback with the management team to address these concerns and work to improve moving forward. We hope you'll consider giving us another chance in the future. Thank you again for bringing this to our attention.